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  1. Check your 2G, 3G, 4G and 5G network coverage with the O2 Coverage Checker. Includes call and mobile internet reception – as well as your nearest O2 Wifi hotspots.

    • Wifi Calling Service

      Meanwhile, O2 4G Calling uses our 4G network for much...

    • iPad

      Whether you’re making a movie, editing pictures or creating...

    • Apple Watch

      4 Emergency SOS requires a cellular connection or Wi-Fi...

    • 5G for Business

      Check out our coverage checker to see when you’ll get 5G in...

    • Network Status

      We also have over 16,000 O2 Wifi hotspots available to...

    • 5G Network

      5G is the next generation of mobile network. It gives you...

    • Register

      Use your Virgin Media O2 ID. If you've linked your Virgin...

    • Sign In

      Use your Virgin Media O2 ID. If you've linked your Virgin...

  2. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Head to our page, and search using your postcode and last name (or sign in to your My Virgin Media mobile app and head to Service Status).

  3. Use our O2 network status checker to check if the nearby mast is working, as sometimes we may carry out maintenance work on it. Register your details on My Network Portal to get network status updates, so you'll know when it's been fixed.

  4. Check Virgin Media broadband speeds availability at www.virginmedia.com/join/availability. Separate contracts and billing apply to your Virgin Media and O2 mobile services. Further terms apply, https://www.virginmedia.com/legal and o2.co.uk/terms.

  5. Once you move over to your new O2 mobile plan, you'll only be able to use the My Virgin Media app if you have Virgin Media broadband, TV or home phone. Can I change my O2 username or password? Please head here for how to change your username or password.

  6. Aug 19, 2024 · I have spent ages online searching how to find out my average daily/monthly usage and also searched on the app and website and I can't find any reference to this which seems odd!

  7. People also ask

  8. Does Virgin Media Broadband offer social tariffs? Virgin Media do offer a number of discounted social tariffs for new and existing customers who are in receipt of Universal Credit. These contracts offer a more basic broadband connection and start from £12.50 a month with no long term contracts.