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If you are a Virgin Media account holder receiving one of the following: Universal Credit, Pension Credit, Income Support, Income-based Jobseeker’s Allowance†, Income-based Employment Support Allowance†, you are eligible for Essential broadband packages. This applies to new and existing customers.
- Free broadband isn’t generally available in the UK, some providers offer ‘social tariffs’ instead (discounted broadband packages, cheaper than the...
- Only the account holder receiving Universal Credit, Pension Credit, Income Support, Income-based Jobseeker’s Allowance or Income-based Employment S...
- We’ll need details such as your full name, date of birth, post code and your consent to check with the Department of Work and Pensions that you are...
- If you’re already in a contract with us, we’ll swap you over to one of our Essential broadband packages straight away and you won’t have to pay any...
- You can pay your Virgin Media bill several ways: Direct Debit Online payment Over the phone Bank transfer (via online or phone banking) Cash paymen...
- We’ll do all we can to keep your broadband up and running, so speak to us as soon as possible if you’re going to have trouble paying your monthly b...
- We’ll check to see if you’re still eligible for our Essential broadband packages every 12 months and notify you of the outcome of the eligibility c...
- Stream brings over 40 free TV channels, the option to add entertainment subscriptions like Sky Sports, Sky Cinema, Netflix, and Disney+ Premium, pl...
- What Is A Broadband Social Tariff?
- Can I Actually Get Virgin Media Where I Live?
- Is This For Existing Virgin Media Customers only?
- How Much Can I Save with Virgin Media Essential?
- Do I Qualify For The Virgin Media Essential Plan?
- How Do I Apply For The Social Tariff from Virgin Media?
- Review: Is Virgin Media Essential Plan Any good?
- What Kind of Download Speeds Can I Get with Virgin Media Essential?
- What Happens at The End of The Contract?
- I Am Not Eligible For This Discount, What Other Options Are there?
Let’s start with the basics. In 2021 Ofcom announced that all major internet providers in the UK must start to offer a cheaper plan for struggling households on lower incomes. Specifically, for broadband, the main requirement is that your household must be in receipt of certain benefits in order to qualify. Unlike with the water social tariff, whic...
The first thing to check is if you can actually get Virgin Media to your home address. They claim to cover 55% of the UK population, check Virgin Media broadband coverage here via the postcode checker. If you cannot get Virgin Media then don’t worry – there are plenty of other national broadband providers who will gladly have you as a customer on t...
No. Virgin Media says that they will accept new customers to the Essential plan, as well as existing customers. If you are an existing Virgin Media customer, then you can ask to be switched to the Essential plan. Of course, you will need to prove your eligibility first.
The Virgin Media “Essential Broadband” plan costs £12.50 a month. This means it is one of the cheapest broadband social tariffs as of right now – in fact, only Vodafone broadband is cheaper, at £12 a month. The Essential plan is only available to certain households who qualify. The nearest equivalent package from Virgin Media, for customers who pay...
Different internet providers have different requirements and there is no “one size fits all” sadly. Virgin Media simply ask that the main bill payer / account holder is in receipt of Universal Credit. If you do not receive Universal Credit but are in receipt of other benefits – such as Pension Credit, PIP, JSA, ESA, and so on – then it isn’t clear ...
Here is how to sign up to the Virgin Media Essential Broadband plan right now: 1. For new customers, click here to open the Essential signup page. 2. Next, you’ll need to use Livechat on the Virgin Media website. Scroll down to the bottom until you see this: 3. Provide the Livechat assistant with your proof of eligibility. 4. For existing customers...
The main features of the Essential plan from Virgin Media are: 1. 15Mbps average download speed 2. 30 day contract length, cancel any time 3. Prices will never change 4. Free/included Wi-Fi hub How does this compare to other provider’s offers? Well, it’s certainly one of the cheapest plans out there. And unlike with Skywho lock you in for 18 months...
The average download speed as advertised by Virgin Media for the Essentials package, is 15Mbps. The average upload speed is 2Mbps. For most households, these will be more than sufficient. You can stream in 4K and play online games, though for those households who want to stream multiple devices in 4K you may want to consider a plan with higher spee...
As the “contract” is only 30 days, on a rolling basis, you can cancel or change to another provider at any time. You only need to give Virgin Media 30 days’ notice.
If you don’t meet the eligibility requirements, then don’t panic. There are other options available, and often these can work out just as cheap as the Essential plan. Our top tip is to check for discount codes – you can currently, for example, get 3 months free broadband with Virgin Media when using the promo code found here.
Mar 1, 2023 · Millions more households on low incomes may now be able to get Virgin Media's discounted broadband social tariffs, as the provider has expanded the list of qualifying benefits and made it easier to sign up. Below we explain who's eligible for the cheaper deals, how they compare and how to get them. Virgin currently offers two broadband social ...
- Petar Lekarski
- Assistant Editor-News & Investigations
Oct 11, 2022 · London, 11 October 2022: Virgin Media O2 has today boosted its support for those hit hardest by the cost-of-living crisis with a price cut to its existing social tariff and plans to launch a new triple speed social broadband tier with an optional discounted entertainment offer.
Jun 27, 2024 · Broadband social tariffs are available to eligible low-income households, including those who receive Pension Credit. Some providers offering social tariffs include Sky, Vodafone, Virgin...
Oct 18, 2024 · Virgin Media offers two social broadband tariffs, offering lower cost connections for those on means-tested benefits. Essential and Essential Plus are Virgin Media's social broadband tariffs aimed at keeping low income households connected to the Internet.
People also ask
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Aug 8, 2023 · Virgin Media has a special line rental-only social tariff available to vulnerable customers. If you’re over the age of 65, you qualify. It gives you: Frozen line rental cost (if you get home phone only – costs will rise if you go for broadband, TV, and/or mobile as well) Free evening and weekend calls.
