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If you are a Virgin Media account holder receiving one of the following: Universal Credit, Pension Credit, Income Support, Income-based Jobseeker’s Allowance†, Income-based Employment Support Allowance†, you are eligible for Essential broadband packages. This applies to new and existing customers.
- Free broadband isn’t generally available in the UK, some providers offer ‘social tariffs’ instead (discounted broadband packages, cheaper than the...
- Only the account holder receiving Universal Credit, Pension Credit, Income Support, Income-based Jobseeker’s Allowance or Income-based Employment S...
- We’ll need details such as your full name, date of birth, post code and your consent to check with the Department of Work and Pensions that you are...
- If you’re already in a contract with us, we’ll swap you over to one of our Essential broadband packages straight away and you won’t have to pay any...
- You can pay your Virgin Media bill several ways: Direct Debit Online payment Over the phone Bank transfer (via online or phone banking) Cash paymen...
- We’ll do all we can to keep your broadband up and running, so speak to us as soon as possible if you’re going to have trouble paying your monthly b...
- We’ll check to see if you’re still eligible for our Essential broadband packages every 12 months and notify you of the outcome of the eligibility c...
- Stream brings over 40 free TV channels, the option to add entertainment subscriptions like Sky Sports, Sky Cinema, Netflix, and Disney+ Premium, pl...
- Who Can Get Virgin Media's Social Tariffs
- Already with Virgin Media? You Can Switch to Its Social Tariff Penalty-Free
- How to Sign Up For Virgin's Social Tariff
Previously, only those getting universal credit could take out Virgin's 'Essential broadband' plans. But from today (Wednesday 1 March), you can sign up if you get any of the following: 1. Income-based employment support allowance (ESA) 2. Income-based jobseeker's allowance (JSA) 3. Income support 4. Pension credit 5. Universal credit Both new and ...
If you've already got Virgin broadband, you can still get the discounted rates – even if you're still in contract. Virgin says you won't have to pay any early exit fees or extra charges. To switch, just follow the steps below.
Virgin has made it easier to take up its social tariffs, as it can now automatically check your eligibility with the Department for Work and Pensions – so you shouldn't have to provide any extra evidence of your benefits. Here's what to do if you want to sign up: 1. Start an online live chatwith Virgin.You'll need to provide some details, such as y...
- Petar Lekarski
- Assistant Editor-News & Investigations
Virgin Media have launched their discounted broadband plan for low income households for just £12.50 a month. Using the government’s newly-created “social tariff” system, it is now possible for many to save up to 70% off monthly broadband costs. Virgin Media actually call this the “Essential Broadband” plan.
Mar 1, 2023 · People in the UK receiving Income-based Employment Support Allowance, Income-based Jobseekers Allowance, Income Support, Pension Credit or Universal Credit are now eligible for the provider’s social tariffs, Essential Broadband and Essential Broadband Plus.
Oct 18, 2024 · Virgin Media offers two social broadband tariffs, offering lower cost connections for those on means-tested benefits. Essential and Essential Plus are Virgin Media's social broadband tariffs aimed at keeping low income households connected to the Internet.
Oct 11, 2022 · London, 11 October 2022: Virgin Media O2 has today boosted its support for those hit hardest by the cost-of-living crisis with a price cut to its existing social tariff and plans to launch a new triple speed social broadband tier with an optional discounted entertainment offer.
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Dec 11, 2023 · Virgin Media O2 is contacting all five million of its broadband, landline and TV customers to ensure low-income households are aware of bill support available to them over Christmas.
