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Mar 1, 2023 · by Natalie Clarkson. 1 March 2023. 9.7 million people are now eligible to benefit from cut-price broadband from Virgin Media O2 as it extends support for customers who may be struggling with rising costs. Virgin Media O2 has switched on automatic verification that means claimants do not have to repeatedly prove their benefit status to access ...
- What Is A Broadband Social Tariff?
- Can I Actually Get Virgin Media Where I Live?
- Is This For Existing Virgin Media Customers only?
- How Much Can I Save with Virgin Media Essential?
- Do I Qualify For The Virgin Media Essential Plan?
- How Do I Apply For The Social Tariff from Virgin Media?
- Review: Is Virgin Media Essential Plan Any good?
- What Kind of Download Speeds Can I Get with Virgin Media Essential?
- What Happens at The End of The Contract?
- I Am Not Eligible For This Discount, What Other Options Are there?
Let’s start with the basics. In 2021 Ofcom announced that all major internet providers in the UK must start to offer a cheaper plan for struggling households on lower incomes. Specifically, for broadband, the main requirement is that your household must be in receipt of certain benefits in order to qualify. Unlike with the water social tariff, whic...
The first thing to check is if you can actually get Virgin Media to your home address. They claim to cover 55% of the UK population, check Virgin Media broadband coverage here via the postcode checker. If you cannot get Virgin Media then don’t worry – there are plenty of other national broadband providers who will gladly have you as a customer on t...
No. Virgin Media says that they will accept new customers to the Essential plan, as well as existing customers. If you are an existing Virgin Media customer, then you can ask to be switched to the Essential plan. Of course, you will need to prove your eligibility first.
The Virgin Media “Essential Broadband” plan costs £12.50 a month. This means it is one of the cheapest broadband social tariffs as of right now – in fact, only Vodafone broadband is cheaper, at £12 a month. The Essential plan is only available to certain households who qualify. The nearest equivalent package from Virgin Media, for customers who pay...
Different internet providers have different requirements and there is no “one size fits all” sadly. Virgin Media simply ask that the main bill payer / account holder is in receipt of Universal Credit. If you do not receive Universal Credit but are in receipt of other benefits – such as Pension Credit, PIP, JSA, ESA, and so on – then it isn’t clear ...
Here is how to sign up to the Virgin Media Essential Broadband plan right now: 1. For new customers, click here to open the Essential signup page. 2. Next, you’ll need to use Livechat on the Virgin Media website. Scroll down to the bottom until you see this: 3. Provide the Livechat assistant with your proof of eligibility. 4. For existing customers...
The main features of the Essential plan from Virgin Media are: 1. 15Mbps average download speed 2. 30 day contract length, cancel any time 3. Prices will never change 4. Free/included Wi-Fi hub How does this compare to other provider’s offers? Well, it’s certainly one of the cheapest plans out there. And unlike with Skywho lock you in for 18 months...
The average download speed as advertised by Virgin Media for the Essentials package, is 15Mbps. The average upload speed is 2Mbps. For most households, these will be more than sufficient. You can stream in 4K and play online games, though for those households who want to stream multiple devices in 4K you may want to consider a plan with higher spee...
As the “contract” is only 30 days, on a rolling basis, you can cancel or change to another provider at any time. You only need to give Virgin Media 30 days’ notice.
If you don’t meet the eligibility requirements, then don’t panic. There are other options available, and often these can work out just as cheap as the Essential plan. Our top tip is to check for discount codes – you can currently, for example, get 3 months free broadband with Virgin Media when using the promo code found here.
Oct 11, 2022 · Virgin Media was the one of the first providers to create a broadband social tariff in 2020 and has consistently provided support to vulnerable customers and those struggling to afford connectivity. This has included a fixed price landline service called Talk Protected, tailored support and services to customers with additional needs and help with bill payments for those struggling.
Mar 1, 2023 · Virgin offers one of the cheapest social tariffs at £12.50 a month. But, at just 15Mb, it's also among the slowest. This speed is perfectly fine for most online tasks, but might not be enough if multiple people in your home will be using the internet at the same time (for example, if one person is streaming TV and another is making a video call or gaming online).
- Petar Lekarski
- Assistant Editor-News & Investigations
Mar 1, 2023 · Virgin Media O2 is the only provider that also offers a dedicated entertainment option for social tariff customers. Essential Broadband Plus customers have the option to add Virgin Media O2’s latest entertainment product, called Stream, for an upfront, one-off fee of just £20 – a 42% saving on the normal £35 charge – with no long-term contract or ongoing charges for the basic package.
Stay connected with average speeds of 15Mbps for £12.50 a month or 54Mbps for £20 a month. Virgin Media WiFi Hub. Delivering fast and reliable WiFi speeds to your home, with no traffic management to slow you down, even at peak times. 30-day rolling contract. A flexible 30-day rolling contract that you can cancel at any time, with no exit fees.
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Does Virgin Media accept new customers?
New & existing customers | Broadband customer service: 6.6/10. Home essentials (for those with no income) - £11.99 upfront then £15/month for up to 36Mb plus unlimited minutes calling plan. Home essentials - £11.99 upfront then £20/month for up to 36Mb. Home essentials - £11.99 upfront then £23/month for up to 67Mb.
