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  1. www.o2.co.uk › help › device-and-sim-support2G SIM replacements | O2

    Use your Virgin Media O2 ID. If you've linked your Virgin Media and O2 details to create a new Virgin Media O2 ID, sign in with it here. Find out more

  2. Most customers won't need to replace SIMs or change billing dates. Once you're with O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your mobile. For Virgin Media TV, Broadband or Home Phone queries, dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile.

  3. May 12, 2022 · I have been issued an O2 SIM to replace my VM SIM as part of my package upgrade. I asked the salesperson about transferring my number, and he said he would handle it - I received a PAC code which he told me to ignore.

  4. I have an eSim with Virgin Mobile – can I have one with O2 as well when I move over? Yes, you can. As we move you over from Virgin Mobile to your new O2 plan, we'll let you know how to swap your eSIM. My Virgin Media and My O2 app Will I still be able to use the My Virgin Media app after I move from Virgin Mobile to O2?

  5. Feb 23, 2024 · So if you do decide to cancel your O2 SIM card, then yes you will lose your Volt benefits. In relation to the price - the Volt package does have a discount, so by removing the SIM, the back end team will get involved and amend the contract package / price.

  6. Jan 17, 2023 · Virgin Mobile customers will gain access to a variety of O2 benefits and perks, such as: O2 Priority, which includes offers, prize draws and early access to event ticket sales. No EU roaming charges up to 25GB usage. O2 switch up, a scheme that lets you trade in your phone for a new one at any time.

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  8. Aug 10, 2022 · New and existing O2 customers can now switch their phone for a new one whenever it suits them with the launch of O2 Switch Up. O2 Switch Up will be automatically included with Plus Plans at no extra cost, or can be added as a Bolt On to new Custom Plans for just £3.99 a month.

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