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  1. Aug 1, 2024 · You dont have access to a mobile phone. You live in an area without a signal. If you’re a British Sign Language user, you can contact us through InterpretersLive! video relay service or RelayUK for text relay assistance.

  2. You don't currently have a Virgin Media broadband service and need a WiFi Hub for the fibre phone line to work. You have a disability, long-term illness or accessibility needs that mean you rely on your home phone, or you don’t have a mobile to make emergency calls.

  3. Nov 11, 2023 · How do I find out if my existing phones will be compatible with the VM fibre network? Also, my hub 4 is situated upstairs and the exiting base unit that supports three more 'wireless' phones around the house is now plugged into the usual wall box downstairs.

  4. Find out how much it costs to call mobiles, service numbers and internal numbers from your Virgin Media landline. Manage your landline calls effectively here.

  5. Looking to upgrade your existing Virgin Media landline? Discover how to get the new Virgin Media ultrafast Fibre network installed in your home now!

  6. Jul 3, 2023 · The landline phone digital switch over is being rolled out from around now to be completed by 2027. This only affects landlines.

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  8. Jun 17, 2024 · Virgin Media always recommends having a mobile phone handy – or will provide an Emergency Back Up Line, which will work in a power cut, to those who need it. The Emergency Back Up Line will allow customers to make voice calls, but won’t back up anything else plugged into the phone line.

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