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  1. You don't currently have a Virgin Media broadband service and need a WiFi Hub for the fibre phone line to work. You have a disability, long-term illness or accessibility needs that mean you rely on your home phone, or you don’t have a mobile to make emergency calls.

  2. Aug 1, 2024 · We are updating our landline network from copper to fibre. Here’s everything to expect and what you can do to prevent any disruption to your phone line.

  3. Jul 3, 2023 · This only affects landlines. Look up the PSTN switch-off! The old technology that powers landline telephones in the UK will be switched off in 2025. Landline operators in the UK will switch every home phone in the UK to an internet-based connection instead of a traditional copper-wire landline

  4. Nov 11, 2023 · As the community help page advises; any corded or cordless landline handset should work with our adapter, with the small exception of a few much older models.

  5. Plus, there’s no line rental cost with any of our broadband without landline deals. Setup – It’s quicker and easier to get up and running with just one new service. Whereas our phone line can take an extra 5 minutes to get set up, our broadband deals without landline can give you that time back.

  6. Oct 25, 2024 · While most broadband providers are able to use the phone line coming into you home to get you online, or in the case of a new Full Fibre line will need to install a new one, Virgin Media has its own, unique cable network which uses a hybrid copper/fibre-optic coaxial cabling system – the same one that used to deliver cable TV in the olden days.

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  8. Use your mobile phone data to connect to the internet, so you can read our installation help guide guide either on our website or Connect app. Do you need a phone line for broadband? No, Virgin Media Fibre Broadband doesn’t need a phone line (it uses more modern cables).

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