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  1. Jul 16, 2024 · Each broadband provider deals with email addresses in a different way after a customer leaves. Virgin Media is the only mail provider that deletes your email account once you're no longer a customer. Gmail is the best, free alternative. It also gives you flexibility to switch broadband providers.

  2. Jun 21, 2024 · Once you leave Virgin Media, you’ll have 90 days before this email address is closed down. If you were keen not to lose all your archived emails you could import to a free mail service, such as Gmail.

    • Switching and Emails: The Rules
    • Are Broadband Email Addresses Worth It?
    • Summary: Get A Free Email Address

    Five of the biggest broadband providers in the UKoffer email addresses to their customers. Here's a quick overview of their policies before we go into more detail below:

    If we join a broadband provider like BT or Virgin Media and they provide an email address with the broadband package, it's tempting to use it. For customers who may be signing up to broadband deals for the first time, the idea of a broadband provider email address seems useful. However, as we've seen, leaving a broadband provider can result in the ...

    Email addresses supplied by broadband providers were useful for some customers before switching ISPs became commonplace. It's also true that maintaining mailboxes for customers is a hassle that most providers don't want these days, perhaps accounting for the steep costs of keeping an email address with BT or TalkTalk when we leave. So, we should al...

  3. Mar 5, 2024 · BT email address. If you're a BT customer pondering over your email options post-switch, there are a few paths you can take. The cheapest option is to choose BT’s Basic email service, which is free but comes with limited features. For those accustomed to the full suite of BT's email features, the Premium service is available for £7.50 a month.

    • Rob Baillie
  4. Nov 14, 2023 · Get a new email address for free. Rather than paying your previous provider, or setting up a new email address each time you change provider, switch to a free email account like Gmail, Outlook or Yahoo.

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  6. Jan 12, 2024 · just seeking some advice on the suggested switch of broadband from BT to EE - can anyone please clarify if I can continue to use @btinternet.com as my email address under the EE option? just not clear from my interactions with BT “guide” and am a technophobe on such matters. thanks