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      • The benefits do not get added automatically, so you must ask for Volt benefits when you sign up or register through your My O2 account. You will still be billed separately for both services, and they both must be registered in your name.
  1. If you already have an eligible O2 plan, you’ll get Volt benefits once you take out Virgin Media broadband and register it at the same address as your O2 plan.

  2. As a Volt customer, you have accounts with Virgin Media and O2. These accounts are separate, so you’ll receive bills from both Virgin Media and O2. The payment due dates for your bills may differ. You’ll have two separate payments monthly if you pay by Direct Debit.

  3. Aug 22, 2023 · As we have now merged, but operate under two separate trading names, your billing is now split between Virgin Media and O2 services. Any amount that is charged by O2 for the SIM Card (excluding usage charges, etc.) is credited directly to your Virgin Media bill to balance out the pricing.

  4. Volt benefits available if you have or sign up to both an eligible Virgin Media broadband service and an eligible O2 Pay Monthly tariff. Excludes Essential broadband customers from 10 November 2022. Volt benefits include; (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) available to you at ...

  5. Volt Benefits are a set of perk you are entitled to as an O2 Pay Monthly account holder which is registered to an address with active Virgin Media services.

  6. These accounts are separate, so you’ll receive bills from both Virgin Media and O2. The payment due dates for your bills may be different and if you pay by Direct Debit, you’ll have two separate payments each month.

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  8. Suppose your household's eligible for Volt by having Virgin Media broadband. At least one eligible O2 Pay Monthly tariff registered, but you're already on the fastest broadband speeds in your area (up to a max of 1Gbps).