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Giffgaff just saved the day – they're sending me a new sim card to another country free of charge (which will allow me to access my bank account and whatsapp and other apps as they're all connected to my phone number).
- Our giffgaff Mobile Review in Summary
- Giffgaff Mobile Sim-Only Plans
- Giffgaff Mobile Phone Contract Plans
- Giffgaff Mobile Coverage
- Giffgaff Mobile Roaming
- Giffgaff Mobile Customer Service
- Giffgaff Mobile Stores and Offline Experience
- Giffgaff's Mobile Deals and Incentives
- Giffgaff Mobile Pricing
- Pros and Cons of Choosing giffgaff Mobile
With a range of SIM-only plans to suit every budget and excellent coverage, thanks to the backing of parent company O2, giffgaff does the simple things really well. Its flexible 30-day plans are attractive, especially at a time when affordability tends to be tied to ever longer deals. These 30-day plans are available on a pay-as-you-go or monthly r...
SIM-only plans are where giffgaff really stands out. Its deals are affordable and straightforward and they're all available on a 30-day rolling contract, as well as pay-as-you-go and 18-month options. Known as goodybags, they're completely flexible, allowing you to tweak your allowance every month depending on how much data you need. Prices are low...
This is where giffgaff falls down compared with major networks. Its main appeal lies in its affordable SIM-only deals; in contrast, its phone contractsaren't quite so attractive. Giffgaff's phone contracts are basically loans that you pay off over a two year period for a device on top of your monthly bill. And unlike big-name networks, it doesn't o...
Giffgaff uses O2’snetwork, meaning users enjoy 99% coverage across the UK. That means it’s as good as the likes of Vodafone and Three, and only just behind EE. Considering the cost of its plans, this makes it highly attractive. It's still worth using its coverage checker, though, especially if you live in a rural area, or even checking the coverage...
Unlike some major networks, giffgaff roamingis included in the EU and select European destinations. That means you can call, text and go online at no extra cost: something that the likes of EE, Vodafone and Three have all rowed back on in recent months. There is, however, a 5GB fair use limit, even if you’re on an unlimited plan. That’s not a deal ...
Giffgaff manages to keep costs down by making use of an online user community rather than a customer support team. While that may not seem ideal, it regularly comes out top in Ofcom's reports on mobile network customer satisfaction. For example, in Ofcom's 2023 report, it was found that giffgaff customers had higher than average satisfaction (at 95...
giffgaff does not have high street stores or offline services. Everything you need in terms of customer service can be found on its website.
giffgaff's SIM-only plans don’t come with any great incentives to speak of. If you want free music or video streaming, this is not the network for you. You can, however, earn 'Payback' rewards every time you recommend someone to giffgaff, or help someone on its online community forums. Twice a year, these points are added up and can be coverted to ...
giffgaff is on the lower end when it comes to pricing, and it offers a wide selection of flexible deals. It's also great to have a choice between pay-as-you-go, monthly rolling, or a longer-term 18-month contract. That way, you can decide what suits you best: whether you prefer the flexibility of a month-long deal, or if you want to drive the price...
Pros
1. It’s cheap, offering SIM-only plans that rival every network when it comes to value 2. 30-day rolling contracts you can tweak any time 3. Great coverage via O2’s network, with 99% of the UK covered 4. Roaming still free in Europe (up to 5GB limit)
Cons
1. No major incentives, such as free streaming 2. Limited phone contract plans
Pros. Brilliant low-cost and big data plans. Free EU roaming. Strong on customer service and satisfaction. Cons. Performance is improving, but it isn’t there yet. Low data cap on EU roaming. Deal of the week. This is our pick of the Giffgaff deals at the moment: 100GB for £20/mth on a rolling, 30-day plan that you can cancel whenever you like.
Feb 19, 2021 · Giffgaff has been a tried and tested network for years with a good reputation. Head over to Trustpilot and you'll find a score of 4.4 out of 5 from well over 10,000 reviews.
Giffgaff is a little different to most major mobile networks, as its main offering is its range of SIM-only deals. That’s great if you like the flexibility of changing your plan every month, but not so good if you don’t own a phone and need a subsidised handset as part of a mobile contract.
- Daniel Clifford
Nov 22, 2023 · We rate everything you get when you join giffgaff on SIM only or a phone contract, including their 4G coverage, data speeds and added benefits. Last updated: 22nd November 2023.
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Giffgaff is a low-priced mobile provider offering a range of great-value Sim deals. How did its customers rate it? Before signing up for a new phone deal, read our review of Giffgaff to see how it did in our regular mobile phone satisfaction survey.
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related to: giffgaff sim card reviewNew customer offer—get our 3-month unlimited phone plan for $15/month! No retail stores, no inflated prices―just huge, direct-to-you savings on premium wireless.
