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      • Members can contact Member Services by telephone, or by e-mail using the "Contact Us" link on the Member Services Web site. If you are paying cash through a travel agency or directly from Disney (not through Member Services), you must contact them for your requests.
      dvcinfo.com/forum/threads/frequently-asked-questions-about-staying-at-dvc-resorts.5534/
  1. Member Services at Your Fingertips. You can now chat online with Member Services to update reservation requests, bank vacation points, ask questions and more. Chat is available when chat icon is active. Please note that you must be signed in to your Disney account to chat with Member Services.

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      Discover Disney Vacation Club, a vacation ownership program...

  2. To chat with a Disney Vacation Club Cast Member by phone or online, please contact us during our hours of operation. Sales – (800) 500-3990. Monday to Sunday 9:00 AM to 10:00 PM Eastern Time; Member Services – (800) 800-9800. Monday to Friday 9:00 AM to 9:00 PM Eastern Time; Saturday and Sunday 9:00 AM to 7:00 PM Eastern Time

  3. Email: members@disneyvacationclub.com. Your Vacation Club Guide. Call the phone number listed on your Vacation Club Guide's business card, or (800) 800-9100 / (407) 566-3100. Increase your Vacation Points allotment, or refer family and friends for Membership. Please note: All times are Eastern Time.

  4. Jan 4, 2018 · Members can contact Member Services by telephone, or by e-mail using the "Contact Us" link on the Member Services Web site. If you are paying cash through a travel agency or directly from Disney (not through Member Services), you must contact them for your requests.

  5. Nov 24, 2022 · First, you can call Member Services to speak with a Cast Member at (800) 800-9800. But in addition to a phone call, you can also use the super-convenient chat feature on the DVC website to chat directly with a Member Services Cast Member.

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  6. You can also contact Member Services by sending an email to members@disneyvacationclub.com. Be sure to include the subject of your email in the subject line. Examples of typical subject lines include Banking, Reservations, Address Change, Walt Disney World® Resort Info, and Availability.

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  8. To contact Membership Administration, please call (800) 800-9800 and select option 2†. You may also email Membership Administration. For general questions about using your Membership, please direct your calls to Member Services at (800) 800-9800† or (407) 566-3800†.

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