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  1. Jul 26, 2023 · You're eligible for a full refund of the purchase price, including shipping costs, if your book hasn't arrived as of the Estimated Delivery Date, up until 30 days past. If the seller provides tracking information indicating the book has arrived, the refund request is void. A refund request for the reason 'item did not arrive' will automatically ...

  2. Stage 1: Initiating a Refund/Return: Go to My Account and click My Purchases. Find the book to be refunded/returned and click Request Return/Refund. Select a reason from the dropdown menu. You may click Explanation of Reason Codes for more details. Please add additional comments to clarify the reason for your request.

  3. Jul 24, 2023 · Follow these steps to process a return: Sign in to your account. In the My Sales section of the Members Menu. Select View All Returns. You can filter returns by date or find a specific order by entering the AbeBooks Order number. For the item you want to process a return for, select Transactions.

  4. Click View and Process Orders in the My Sales section of your My Account page. Enter the purchase order number and click List Orders or find the order in your recent received order history. Click Request a Refund. Select the return reason and enter your comments for the buyer. Click Initiate Return/Refund. If prompted, select whether you'd like ...

  5. May 31, 2017 · For orders placed on AbeBooks.com, the seller is not required to accept a return and may choose to cancel your return request if it's against their store policy. If the seller chooses to reject your return request, you will receive a cancellation notice by email within 2 days. The return is considered to be accepted if not cancelled within 2 days.

  6. www.abebooks.com › customer-support › self-serviceCustomer Support - AbeBooks

    Request a return or refund or check the status of a previously requested refund. ... AbeBooks, the AbeBooks logo, AbeBooks.com, "Passion for books." and "Passion for ...

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  8. Full refund of purchase price, including shipping, unless the seller provides tracking indicating the item was signed for. For incorrect, damaged, and not as described items, our policy requires you return the item to the seller in the condition you received it and within 30 days of the estimated delivery date. Incorrect or damaged item.

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