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  1. If a payment is not outstanding, you can change both Direct Debit Account details and payment date. Card Payments. You can make card payments at any time using My O2. You can store your card details securely in the My O2 Card Wallet, available online in My O2 and on the My O2 app. You can edit your card details whenever you want.

    • Payment Support

      A late payment record will be loaded on to your credit file...

    • Bereavement

      If you’d like to disconnect all O2 services, we’ll need the...

    • Refunds

      You can check your final bill in My O2 online, but not in...

    • Understanding Data

      Alternatively, sign in to My O2 online. To help you stay on...

  2. Apr 29, 2021 · Hello, I recently set up a new O2 account and had initally set up my payment through debit card, however I am unsure how to set up my payments to come from my credit card. I have looked in my payments seciton and cannot find how to do it. Thanks.

  3. If your Direct Debit’s still active, we’ll take the money from your account as normal. If you've cancelled your Direct Debit then you’ll need to call us to pay your final bill. You can check your final bill online in My O2, but not in the My O2 app, as it’ll stop working once you’re disconnected.

  4. Sep 8, 2023 · O2 trying to refund me through credit in Other Products and Services 14-11-2024 Refund and close account . in Business Customers 13-11-2024 Application in My O2 12-11-2024

  5. If you're a Pay As You Go customer here are just some of the benefits of registering: Check your usage and remaining balance ; Set up auto top-ups ; Manage O2 Rewards ; O2 Wifi customer? You can register to manage your account here, whatever network you're on. Register now

  6. Please use your account number as reference. This can be found on any O2 bill. If paying multiple accounts please send a remittance to remittance@o2.com; This payment method may take up to 7 working days to reflect on your account; Calling 8222 from your mobile (have your credit or debit card ready) Calling 0800 977 7337 FREE from a landline

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  8. Dec 6, 2019 · Lastly, you can let O2 know if your device is for personal use, or for work (or both). Payment & billing details. You can find your billing information here: which phone number your bill is linked to, payment details (if you currently pay by direct debit, your bank account holder name, account number and sort code can be viewed here.

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