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  1. Patient use of their health information accessible to them through online tools (e.g., patient portals and smartphone apps) can help empower them to make informed decisions about their health and track progress on health-related goals, potentially resulting in improved patient outcomes (1). Enabling patients to access and use the information contained in online medical records and patient ...

    • Patient Portals
    • Patient Portal Provincial Service Standards
    • Patient Portal Provincial Implementation Guide

    Patient portals give patients safe and secure online access to their personal health information and the ability to manage aspects of their own health care. They also can help patients and clinical teams interact in a more meaningful way to create better patient outcomes. The provincial service standards and implementation guide together help Ontar...

    This document outlines standards that are mandatory, recommended, and those for future consideration. The purpose of the standards is to help Ontario Health regions, Ontario Health Teams, and other health care organizations, facilitate the expansion or selection and implementation of digital patient portal solutions. View the Patient Portal Provinc...

    This guide is for health care organizations, including Ontario Health Teams, seeking to implement a patient portal. It supports an organization’s education and decision-making before procuring and implementing a patient portal solution. View the Patient Portal Provincial Implementation Guide Opens in a new window

  2. Jun 17, 2022 · Messages should be short. If a patient portal message is longer, perhaps “more than 100 characters—it needs an appointment,” said Dr. Brown. “It is probably useful to think of using communication through the portal in a way that you might use” text messaging, said Dr. Sinsky. “Use it for something very brief, and you acknowledge ...

  3. Mar 7, 2019 · Progress with patient portals. A conversation between Alies Maybee and Anna Greenberg. Anna Greenberg: One of the widest chasms in digital health care today is the divide between people’s wish to access their own medical records electronically and their ability to do so. According to a 2018 Canada Health Infoway survey, 74% of Ontario ...

  4. Aug 4, 2018 · Quebec patients will soon have access to medical records online. That includes a summary of a patient's "social, family, medical and surgical history; substance use; current medications; previous ...

  5. Currently, patients don’t have digital access to their EHR. Providing patients and their families with access to their digital health information is a priority for the Ministry of Health and we are working together to look at ways we can provide patient access electronically in the near future.

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  7. Patient portals should have security features that adequately protect patient information from unauthorized access. Encryption, as well as rules about who can access data, can help minimize these risks. Provide guidance and be transparent. When introducing use of a portal, some patients may benefit from guidance on how and where to use it.

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