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4 days ago · Culinary Skills: Experience in food preparation, cooking techniques, and presentation to ensure high-quality meals. Inventory Management: Knowledgeable in stock management and ordering processes to minimize waste and control costs. See also Top 20 Hostess Skills for Resume - Samples & How to Highlight.
- Overview
- What credentials to include on a restaurant customer service resume
- How to write a restaurant customer service resume
- Restaurant Customer Service resume template
- Restaurant customer service resume example
Video: Resume Writing: Tips on How To Write a Standout ResumeHoll explains how to choose the best type and format of resume for your application, and how to maximize the impact of your resume bullet points
Working in customer service in a restaurant requires specific skills and experience to succeed. Job candidates often populate their resumes with their credentials to show hiring managers why they might be right for the job, even with little experience. Learning about resumes for this job can help you when you hope to apply for one yourself. In this article, we share key information about a restaurant customer service resume, like what credentials to include and how to write one, along with a template and example for you to review.Related: 21 Positions for Restaurant Workers
Experience
Experience can be the most important verification of credentials on this type of resume. Often, restaurants hope to see that you have several years of experience in the role to which you apply. This helps them focus the training on nuances specific to their restaurant while you can adapt to perform standard tasks like serving tables, cleaning or taking to-go orders. Some restaurants, like chain restaurants, might not require any restaurant experience, but you can showcase your talents if you've worked in other positions that apply the same skills.Related: 11 Careers in Restaurant Work and Their Requirements
Skills
There are several important skills you need for a customer service job in a restaurant. For example, multitasking and empathy are two soft skills you might need to handle several customers at once. You might also include job-specific skills, like bartending or safety compliance, if the restaurant includes these in their job description.Related: 9 Examples of Good Restaurant Customer Service
Education
Although many restaurant jobs don't require a minimum education, some might hope to see a high school diploma or equivalent. If you have any advanced degrees, you can include these too. These can show your ability to handle work and school and show your commitment to learning.
1. Add a heading
At the top of your resume, you can include a heading with your name and contact information. This can include your name, phone number, email address and location. This heading shows who you are and how a manager might contact you for an interview.
2. Include a professional summary
A professional summary is a two- to three-sentence narrative where you can showcase your top skills and achievements. Right under the header, consider describing what makes you an exceptional candidate for the job. It can help if you review the job description to match any keywords in this section that the company wants to see, like skills or specific areas of expertise.
3. Add your credentials
As the main part of your resume, you can add your credentials, including skills, work experience, education and volunteer experience. Consider including subsections for each job that you've worked and brief bullet points highlighting your responsibilities and achievements. The skills section can be a simple bulleted list. For education, consider its own section where you can include the school or institution name, the degree you earned and when you finished it.
Here's a template for a restaurant customer service resume to guide you:[Full name][Phone number] | [Professional email address] | [City, State]Professional Summary[Brief summary of content creation skills, experience and goals (Two to three sentences)]Education[Institution name], [Graduation month and year][Degree earned]
•[Description of coursework or extracurricular activity]
•[Description of coursework or extracurricular activity]
•[Description of coursework or extracurricular activity]
Experience[Job Title], [Start date–End date][Company Name], [Location]
•[Strong verb] + [job duty] + [impact]
Here's an example you can use of a restaurant customer service resume to help when creating your own:Tatiana Marshall212-820-1923 | tatiana.marshall@email.com | New York, NYProfessional SummaryCustomer-focused server known for upselling and quality score ratings at an upscale restaurant. Experience handling private parties, covering the bar and managing to-go orders.EducationHigh school diplomaMarriott High School, Sept 2020ExperienceServer, Feb 2021-CurrentLa Donna's Italian Restaurant, New York, NY
•Serve sections of five to six tables an evening for consistently satisfied diners.
•Trained as a stand-in bartender and shadowed others during peak hours.
•Assist management with routine health and safety checks to ensure compliance.
•Received perfect scores on all customer satisfaction surveys.
SkillsCustomer service, hosting and take-out management, bartending, health safety compliance, multitasking
Mar 10, 2024 · Learning more about these skills and how to improve them can help prepare you for a successful role in a restaurant. In this article, we explain what restaurant skills for a resume are, give you examples of skills you can include in your own document, and offer tips to help you improve these skills.
How to Improve Customer Service Skills. Improving customer service in a restaurant involves several straightforward yet impactful strategies: Train Staff: Ensure all staff are thoroughly trained in customer service, including handling complaints effectively. National Restaurant Association provides insights on staff training.
Oct 18, 2024 · Train staff to deliver high-level customer service, resulting in a 20% increase in sales. Optimize inventory by forecasting food, liquor, wine, and other beverage consumption to determine ordering requirements. Mike’s at Venitia. Assistant Restaurant Manager | Miami, FL | August 20XX – April 20XX.
Oct 9, 2024 · Did you earn higher tips than your coworkers because you consistently memorized dinner specials and took the time to personally recommend wine pairings to guests? Did you identify gaps in servers’ skills and revamp customer service training?
People also ask
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Feb 19, 2024 · You can improve your restaurant skills in various ways, including through active listening, specialized training, physical exercise, and so on. What Are Restaurant Skills? Restaurant skills are distinct abilities and competencies used by professionals in the fast-paced and customer-centric food service industry.
