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      • Call 1-866-281-2448 to activate your card Call 1-866-281-2448 (toll-free) Press 1 for English or 2 for Spanish Enter your 16-digit card number Enter the last 4 digits of the Social Security Number (SSN) of the person on the case, followed by the pound sign.
      www.dss.virginia.gov/files/division/bp/ebt/cardholder_info/virginia_ebt_card_information_guide_english.pdf
  1. Electronic Benefits Transfer (EBT) is a system for issuing SNAP benefits using debit card technology. After benefits are added to eligible household accounts, cardholders spend them by swiping their EBT card at the point of sale (POS) and then entering their PIN number.

  2. Call 1-866-281-2448 to activate your card. Call 1-866-281-2448 (toll-free) Press 1 for English or 2 for Spanish. Enter your 16-digit card number. Enter the last 4 digits of the Social Security Number (SSN) of the person on the case, followed by the pound sign.

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  3. Create User Account. Cardholders are required to have a User ID and password to access their account information. Main Login Page. Program Materials. Lost or Stolen Cards. Other Links. Issuance Schedules. Language GO. What should I know about my Food Stamp Account? How do I use my Virginia EBT card to shop?

  4. Virginia SUN Bucks cards will be mailed to eligible households on a rolling basis beginning in August. If you receive SNAP, benefits will be loaded onto your EBT card. Learn more.

  5. You can activate your card using the Way2Go Card mobile app, by visiting www.GoProgram.com or call Go Program Customer Services at 800-961-8423. During activation, you will create a personal identification number (PIN).

  6. Activate Your New Card Immediately. Use the Way2Go Card® mobile app, GoProgram.com or. call 1-800-961-8423 to activate your Card, create your PIN or get your available balance. Start using your Card immediately anywhere MasterCard®. is accepted, including online and for bill payments!

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  8. You can submit one application to apply for assistance from many Department of Social Services (DSS) programs. These include SNAP, Medical Assistance, and Energy Assistance. You can also go to CommonHelp and get a Virginia SNAP application to print.

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