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  1. Call 1-866-281-2448 (toll-free) Press 1 for English or 2 for Spanish. Enter your 16-digit card number. Enter the last 4 digits of the Social Security Number (SSN) of the person on the case, followed by the pound sign. PLEASE NOTE: If you do not have an SSN, you will be asked to enter your 7-digit case number.

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  2. Electronic Benefits Transfer (EBT) If your EBT card was lost or damaged, know that you can call the toll-free EBT customer service help desk at 1-866-281-2448. This includes losing your card in the wake of a natural disaster. The help desk is available 24/7 and offers support in English or Spanish. Electronic Benefits Transfer (EBT) is a system ...

  3. www.deserres.ca › pages › faqFAQ - DeSerres

    1. If you are done shopping, click on Proceed to Checkout. Fill in the necessary information for billing and shipping. 2. Once you have accepted the terms and conditions, you will be asked to enter your credit card number and follow the steps. 3. Payment is fully secured on the Shopify payment platform. DeSerres will not have access to the ...

  4. www.deserres.ca › pages › creative-clubCreative Club - DeSerres

    Reward your creativity and enjoy all the perks. Collect points with any purchase and redeem them for products of your choice, online or in store. $1 spent = 1 point. ︎ Redeem your points: 250 points = $5. 750 points = $15. 1500 points = $30. 5000 points = $100. ︎ Get 100 bonus points* after your first purchase as a Creative Club member (now ...

    • Program Description
    • Electronic Communications Consent
    • Program Benefits
    • Eligibility Criteria
    • Termination, Amendment Or Breach of Contract
    • Creative Club Cards
    • Calculation, Accumulation, Balance, Redemption & Deletion of Points
    • Confidentiality
    • Terms & Conditions

    The purpose of the Program is to reward Members and help DeSerres better meet their needs. To this end, DeSerres collects some information about Members, such as when they join the Program, purchase DeSerres products, take advantage of promotional offers, or communicate with DeSerres. These Terms & Conditions are subject to the laws and regulations...

    Consent to communications.By registering for the Creative Club Program, the Member consents to receiving electronic communications related to the Program.

    The Program offers the following advantages: 1. FREE program; 2. Gives points on ALL products purchased in-store or online (before taxes); 2.1. One (1) point per Canadian dollar purchased; 2.2. No numerical rounding ($2.37 = 2.37 points); 2.3. Excludes gift cards and courses and workshops. 3. 100 BONUS pointswhen the online profile is completed wit...

    To become a Member, the customer must be a Canadian resident who is at least 14 years of age and has obtained the consent of a parent or guardian if they are under the age of majority and such consent is required in their province or territory of residence. To register, the customer must have a valid e-mail address. To register, the customer must o...

    DeSerres may: At any time and without notice, withdraw or cancel a Member's Creative Club Card, suspend or terminate the Member's Program membership, and cancel their Points if, in DeSerres' sole opinion, the Member refuses to comply with these terms and conditions, makes or has made a false statement, or abuses or has abused the privileges conferr...

    The type of Creative Club Card you hold depends on how you subscribe: If the Member subscribes in-store and then activates their card online: the Member will immediately receive a Creative Club Card in person. A unique Member number will be assigned to the Member. Each Member is responsible for the protection of their Account and Creative Club Card...

    8.1. Point value and calculation

    Points are accumulated at the rate of 1 Point for each full dollar spent at DeSerres on an eligible purchase. Points are calculated based on the total net amount before taxes indicated on the sales receipt or Internet receipt. DeSerres may offer promotions, such as an increase in the value of Points, in certain stores or for certain products or services. These promotions may be subject to additional applicable terms and conditions. DeSerres reserves the right to add or exclude products that q...

    8.2. Point accumulation

    To accumulate Points in-Store, at any time during a purchase transaction, Members must present their Creative Club Card, or give their Creative Club Card number or e-mail address. If the Member could not accumulate Points in-Store due to having forgotten their Creative Club Card or related information, the Member must contact customer service within fourteen (14) days following the purchase to claim the Points related to that purchase. To accumulate Points online (www.deserres.ca), Members mu...

    8.4. Point redemption

    Points accumulated by making an eligible purchase cannot be used for that purchase and can only be used for a subsequent eligible purchase. Points can be used to pay, in whole or in part, the price of an eligible purchase using the Creative Club Card at a Store point of sale and online. To use the Points in-Store, Members must present their Creative Club Card (or give their Creative Club Card number or e-mail address), which must have been activated online beforehand. Photo ID for identificat...

    DeSerres will ensure the confidentiality and safety of all personal information collected about Members such as, but not limited to, their name, address, telephone numbers, date of birth, account number and purchase information (hereinafter referred to as "Personal Information"). This personal information will be used to upgrade the Member's accoun...

    DeSerres reserves the right to sell or transfer all or part of the Program to an affiliated company or a third party, to merge with another entity or to participate in any other form of financing, reorganization or operation affecting its business. Any inquiries regarding the Program should be sent to: by e-mail:service@deserres.ca by mail:DeSerres...

  5. EBT = electronic benefits transfer. EBT card = a card that looks and works like a debit or credit card but is loaded with food stamps and/or cash benefits. You can use it at stores that accept EBT. You’ll get the Virginia EBT Card once you’re approved for benefits. Virginia’s EBT customer service number is 1-866-281-2448.

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  7. To activate your EBT card and set a PIN, call the District’s EBT card vendor, FIS, at 888-304-9167. When asked for your student’s social security number (SSN), enter all zeros: 000-00-0000. When asked for your student’s date of birth (DOB), enter it as MM/DD/YYYY.

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