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      • First, you’ll need to call the customer service number on the back of your card and follow the prompts. Or, you can simply go online and activate your card using your state’s benefits portal. Then, you will create a personal identification number (PIN) that you will use to access your funds at the grocery store or other approved locations.
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  1. The PIN Select page allows you to select a personal identification number (PIN) if the card is new. To access the PIN select page: 1. Enter your 16 digit EBT Card number in the EBT Card # field in the Cardholder Log In page. 2.

    • EBT Card

      EBT Card # The EBT Card # is a Display-only field and...

    • English

      English. The English link at the top of the Cardholder...

  2. In this video, we will talk about how to activate your EBT card. Customer support: 1-866-545-6502 Cardholder Portal: www.ebtedge.com Cardholder website: cardholder.ebtedge.com How to...

    • 3 min
    • 13.6K
    • The Savvy Professor
  3. Before you are able to use your EBT card to access your benefits, it needs to be activated first. EBT cards can be activated over the phone or online. You'll need to provide the card number and your personal information.

    • Jeannine Mancini
    • Method
    • Tips
    Visit a store that is authorized to accept EBT purchases. Many grocery stores and convenience stores are authorized to accept EBT. If you see the Quest logo on the door of the store or by the cash register, that means they will accept your card. You can also visit the store locator at https://www.fns.usda.gov/snap/retailer-locator. If you have questions about a particular store, you can call ...
    Choose eligible food items to purchase with your SNAP benefits. With SNAP (Supplemental Nutrition Assistance Program), you can buy groceries such as dairy items, fruits, vegetables, meat, bread, cereals, and snack items. Keep in mind that while you can purchase a lot of products with SNAP, there are some restrictions. Check the prohibited items list at https://www.fns.usda.gov/snap/eligible ...
    Select any other items you need if you’re using cash benefits. If you have cash benefits, you have a lot more flexibility for purchases. You can purchase any item using the cash benefits on your EBT card, as long as you are at an authorized retailer. With cash benefits, you can purchase household supplies, pet food, and other items that you need.[3] X Trustworthy Source State of ...
    Go to the checkout stand to pay. Take all of your purchases to the checkout stand, and separate them, if necessary. You might make a pile for items you want to purchase with SNAP benefits and one for items to purchase with cash benefits. Tell the cashier that you are using EBT and specify whether you are using food benefits, cash benefits, or both. Just say, “I’m using my EBT card cash ...
    Swipe your card or hand it to the clerk. You can swipe the card yourself if the store has the card reader facing the customer. Simply swipe and then enter your 4-digit PIN, which you should have received when you got your card. You can always reset it by calling Customer Service. If you don’t see a card reader, hand your card to the clerk. Make sure to tell them whether you are using cash ...
    You can get cash from an ATM or get cash back at a store, but you cannot get money from a bank teller using your card. Thanks Helpful 0 Not Helpful 0
    Your benefits will be automatically added to your account each month. Thanks Helpful 0 Not Helpful 0
    If there is a problem with your card or an inaccurate transaction, call the helpline. Thanks Helpful 0 Not Helpful 0
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  4. "How do I activate the card? Call the phone number on the back of the card. You will need the 16 digit EBT card number on the front of the card, your zip code, and the date of birth of the eligible child listed on the card. When prompted to enter the last four digits of your Social Security Number, enter 0000.

  5. Access your EBT account online to manage your card, view balances and transactions, and receive customer support.

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  7. The first time you sign into the ebtEDGE Mobile Application or the cardholder website listed on the back of your card, it will have you select a Personal Identification Number (PIN). You can also set your PIN by calling the Customer Service phone number located on the back of your card.

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