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  1. You can request the number transfer by ordering a new device or SIM card online, visiting a Virgin Plus store or calling us at 1-888-866-1111. Before starting the wireless number transfer, please ensure that: You have your old SIM card in a phone that is powered on nearby, as it will be required to verify your transfer request via text message ...

  2. Free shipping anywhere in Canada. Get your order in 3 – 5 business days. 15-day You'll Love us Guarantee. Get your order in 2 business days in select regions. Simply bring your own phone, buy a Virgin Plus SIM card (or get an eSIM) and you're in. You can also port your phone number to Virgin Plus and keep your number.

  3. We know you'll love being with Virgin Plus. We back it up with our 15 Day You'll Love Us Guarantee. If you're not 100% happy with your order, you can exchange it for a new phone or return it for a full refund. Learn more

  4. Temporary phone number - Please enter a 10-digit phone number. Temporary phone number - A number transfer request was already submitted for this number. View status. Temporary phone number - The number entered is not a valid temporary number. Please enter the temporary phone number you received when you purchased your new Virgin Plus services.

    • Starter Plans
    • Value Plans
    • Prepaid Plans
    • Home Phone

    Most Virgin Plus members select a monthly postpaid plan, but more options are available. WhistleOut Canada has our recommended Virgin Plus plans, but your needs may be unique. All Virgin Plus customers can choose from Starter plans, Value plans, prepaid contracts, and even home phone service.

    Power users and commuters who want to keep up with the latest Netflix show should consider a Value plan. You don’t need a premium carrier plan with unlimited 5G data when Virgin Plus gives you lots of fast data and nationwide coverage on Canada’s largest 4G LTE network. Subscribers can pay month-to-month or buy a new phone on a two-year contract wi...

    While Virgin Plus isn’t known for its prepaid plans, several options are worth considering. Prepaid plans include voicemail, call display, and most also include nationwide long-distance. You don’t need a credit check to get a Virgin Plus prepaid SIM card; using one is a great way to stay on budget.

    Landline telephones are so 20th century, but they can be useful as a family line or for seniors who feel more comfortable with a good ol’ telephone. Residents of Alberta, B.C. and parts of Quebec can sign up for a home phone linethat uses the Virgin Plus wireless network. This service includes nationwide long-distance, and you can add international...

    • forum.VirginPlus.ca
    • VirginPlus.ca/en/support (en français)
    • fb.com/msg/VirginPlus
    • @VirginPlusCare
  5. Screenshots. The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more. - New! Change your monthly plan right in the app. - Check your account balance, view, download, print and pay your bill. - Easily manage your travel usage. - View your wireless and Internet usage.

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  7. Send me the app By providing your phone number, you agree to receive a one-time automated text message with a link to get the app. Standard messaging rates may apply. Welcome to Virgin Plus My Account!

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