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If you decide to leave us, you’ll need to give 30 days ’ notice. You can cancel your contract from your My O2 account or call 202 free from your O2 phone. Before you leave us, you’ll need to pay any outstanding charges on your account. Your contract will end 30 days after we receive your request to leave.
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- Cancelling Your O2 Contract
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There are three ways to cancel your contract with O2. Please select the option that best applies to you: 1. I'm joining another network and would like to keep my O2 phone number Follow the PAC Codeprocess to cancel your O2 contract and to take your phone number elsewhere. 2. I'm joining another network and would like to start afresh with a new phon...
If you're inside the minimum term of your contract with O2, you'll need to pay something called an "early termination charge" (ETC) or "early exit fee". This will essentially pay off the remainder of your contract. If you’re a customer on O2 Refresh, you can leave at any time by paying off the remaining balance on your device plan. There are no ear...
If you're stuck within the minimum term of your O2 contract, there may be alternatives to cancelling it (e.g. perhaps changing your handset outside of the O2 contract or finding other ways to improve your coverage from O2). If you'd like to reduce the size of your O2 mobile phone bill, there may also be some alternative networks that will offer you...
For more information, read our in-depth guide to early exit fees and how to transfer your phone number to another network. You can also see the O2 website for information about cancelling your contract.
Jun 27, 2019 · I want to cancel my contract and transfer my mobile number to another network. To do this you need a PAC code. The easiest way to get a PAC code is to text PAC to 65075. You will then receive a text message containing your PAC code (or depending on the network a message asking for security information). Your PAC code will consist of 3 letters ...
If you decide to leave us, you can cancel your contract any time by calling 202, free from your O2 phone, and giving 30 days’ notice. Before you leave us, you’ll need to pay any outstanding charges on your account. Your contract will end 30 days after we receive your request to leave. And, you’ll need to make sure you use up any credit ...
May 16, 2024 · O2. Call 202 from your O2 phone and give 30 days’ notice. Before you leave, you’ll need to pay any outstanding charges on your account. Your contract will end 30 days after O2 receives your request to leave. If you cancel before the 30-day notice period, you may need to pay charges.
Strange though it may seem, cancelling your contract and not moving to another provider is the most tedious option. It has to be done over the phone (call 202 (free from an O2 phone) or 0344809 0202) and there’s a 30-day notice period. This means that during those 30 days you must continue paying your usual fees.
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If you are a Business Essentials customer you can pay off your Device Plan at any point within your 24-month contract and switch your Airtime Plan (texts, minutes and data) without paying a Termination Fee. Get in touch with your Account Manager or Partner, or give us a call on 0800 954 1350, free from your O2 mobile. Your final bill
