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  1. How do I end my O2 contract? If you decide to leave us, you’ll need to give 30 days’ notice. You can cancel your contract from your My O2 account or call 202 free from your O2 phone. Before you leave us, you’ll need to pay any outstanding charges on your account. Your contract will end 30 days after we receive your request to leave.

    • Auto-Save

      What does the new tariff give me? Your new tariff will...

    • Refunds

      Refunds - Leaving O2: What you need to know – Help and...

    • Extras

      Press the ‘Turn auto-renewal off’ button to cancel your...

    • Bereavement

      Bereavement - Leaving O2: What you need to know – Help and...

    • Cancelling Your O2 Contract
    • Early Exit Fees on O2
    • Alternatives
    • More Information

    There are three ways to cancel your contract with O2. Please select the option that best applies to you: 1. I'm joining another network and would like to keep my O2 phone number Follow the PAC Codeprocess to cancel your O2 contract and to take your phone number elsewhere. 2. I'm joining another network and would like to start afresh with a new phon...

    If you're inside the minimum term of your contract with O2, you'll need to pay something called an "early termination charge" (ETC) or "early exit fee". This will essentially pay off the remainder of your contract. If you’re a customer on O2 Refresh, you can leave at any time by paying off the remaining balance on your device plan. There are no ear...

    If you're stuck within the minimum term of your O2 contract, there may be alternatives to cancelling it (e.g. perhaps changing your handset outside of the O2 contract or finding other ways to improve your coverage from O2). If you'd like to reduce the size of your O2 mobile phone bill, there may also be some alternative networks that will offer you...

    For more information, read our in-depth guide to early exit fees and how to transfer your phone number to another network. You can also see the O2 website for information about cancelling your contract.

  2. May 24, 2014 · I had tried to register with the new number but seems to be an issue with my email address, I'm assuming because I have an account with it already. You can only link other products if you have another account, which I can't do. I'll just need to call them I guess

  3. How do I end my O2 contract? If you decide to leave us, you can cancel your contract any time by calling 202, free from your O2 phone, and giving 30 days’ notice. Before you leave us, you’ll need to pay any outstanding charges on your account. Your contract will end 30 days after we receive your request to leave.

  4. Jun 22, 2023 · During this time, you can cancel your contract without any penalties. Contract Duration. Beyond the cooling-off period, the cost of cancelling your O2 contract will largely depend on the duration left on your contract. If your contract is about to end or you’re on a monthly rolling contract, the process becomes simpler and more cost-effective.

  5. There are a few ways to get your PAC when leaving O2. In 2019 text-to-switch was introduced, allowing you to get your code via text by messaging ‘PAC’ to 65075. To get your code online, you’ll need to log in to your My O2 account, click on ‘My Details’ and then ‘Thinking of Switching from O2’.

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  7. Sep 19, 2023 · Remember that by unsubscribing, all benefits and services associated with your account will be lost. 4. Online procedure to request cancellation of the O2 service. If you wish to cancel your O2 service, you can do so quickly and easily through our online procedure. Follow these steps to request cancellation of your service:

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