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You can cancel your agreement at any time by giving 30 days’ notice. If you cancel before your minimum period has finished (after the cooling off period) you may have to pay an early disconnection fee. You may also be asked to return your Virgin Media equipment.
Please don’t cancel your Direct Debit before your account has been settled. If your account is in credit, the amount will be refunded to you 45 days from your disconnection date (we need this time for everything to be updated with any additional charges or credits once your account has been closed). If you’ve moved, we’ll send your final ...
Looking to cancel? We get that sometimes things don't work out. We'll be sad to see you go, but if you want to cut ties with us and exit early from Virgin Plus SuperTab or a 2-year agreement here's what you need to know.
Dec 29, 2023 · Virgin Media, Sunderland, SR43 4AA. Use a first-class, signed-for delivery service. This will give you a date/time of delivery when you gave VM your 30 days’ notice to cancel. Also keep a record of the tracking number. If you cancel during a minimum term period VM may charge you early disconnection fees.
Mar 9, 2022 · Give Virgin Media a ring on 0345 6000 789 if you’re struggling to make ends meet. Cancel Virgin Media because you’re moving home. If you’re moving home and Virgin Media is available in the new home, you can simply transfer your service. There’s a cheeky one-off charge of £20 to transfer your service to the new place.
Please don’t cancel your Direct Debit before your account has been settled. If your account is in credit, the amount will be refunded to you 45 days from your disconnection date (we need this time for your account to be updated with any additional charges or credits once your account has been closed).
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Oct 8, 2024 · To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat. Cancelling Virgin Media broadband if you’re still under contract If you're still within the fixed-term of your contract, you might be charged a cancellation fee if you leave early.