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Oct 17, 2024 · 2. By phone. You can also complete your Virgin Media change of address by phone. Simply dial 150 from your Virgin Media phone or call 0345 454 1111 from any other phone. The customer service line is open every day of the week, from 8 am to 10 pm.
2. Tell us your moving dates. Let us know when you want us to disconnect your old place – we can activate your services in your new home from the next day.². 3. Set up your new home. Your services will go live on your chosen date. Once you plug the kit in, you’ll be ready to go online straight away.
If you need to change your address on the O2 account, please visit O2’s change your address page. If you’re a Virgin Media customer, and you have Volt benefits as a result of living with someone who has an O2 Pay Monthly account, please follow steps 1 to 3 under the “How to change the name on a Virgin Media account” section above. If ...
Let us know when you’re moving 2 – 3 weeks in advance of your move date. We’ll ensure services are available at your new address and schedule an installation appointment to get you connected. Moving last minute? No worries. Call us at 1-866-247-5704.
TV, and Landline packages. . That’s why we’ve worked hard to put together our Virgin Media help and support portal – so we can help you to resolve any problems, quickly and efficiently – and you can get on with enjoying your services. (*Figures based on % of customers who do not re-contact us within 24 hours of using our help pages)
Dec 8, 2023 · Welcome to our Community Forums and thanks for your post. Great to have you on board with us! If you’re looking to reschedule a QuickStart delivery that hasn’t yet been dispatched, you can do this within the track order area in My Virgin Media. We have some info here that will help. Thanks
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Can I Move my Virgin Media Services to my new home?
To set your favourite channels on a V6 or TiVo Box: Press Home on the remote. Select Help & Settings. Choose Settings. Select Favourite Channels. Highlight a channel and press Thumbs Up on the remote to make it a favourite. If you’d like to remove a channel from your favourites, simply press Thumbs Down.
