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  1. Upgrade or choose a core TV package and add-ons. The first step to enjoying our TV services is to add a core TV package, then you can customise it with add-ons – whether it’s Sky Cinema, TNT Sports, or Kids. Each add-on works on a 30-day rolling contract and can be cancelled with 30 days’ notice. Explore TV packages.

    • Complaints

      Virgin Media customers Call us on 150 from your Virgin Media...

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      If you haven’t signed up to Virgin Media yet but you’d like...

  2. How to change your name, title or gender on a Virgin media account. Step 1: Download the Change of Details Form and follow the instructions on the form to complete it. Step 2: Make a copy of one of the below documents to send with your completed form: Marriage certificate. Civil partnership certificate. Deed poll documentation.

  3. Mar 2, 2018 · If you've got Broadband, TV or Phone you can let us know if you've changed your name or if you need to transfer the account to someone else living with you. If you've got a Virgin Mobile phone or SIM you can let us know if you've changed your name. If you’re looking to change the details on a Virgin Media account because the account holder is ...

  4. Feb 7, 2024 · I currently pay nearly £60/month for the M250 Broadband package. Today I logged into Virgin saw the massive "It's Time To Change Your Package" message and clicked on it. That gave me several options, all of which were significantly cheaper than my current payment... Until I click on them. I clicked on the "M500 Fibre Broadband" package (listed ...

  5. Experiencing issues with your change package in your Virgin Media? From managing your services in broadband, TV and landline to your changing your Direct Debit in mobile, find everything you need to know with our package change help and support page.

  6. home.virginmedia.com › help › change-your-detailsVirgin Media Help & Support

    We expect you to get the best from our Broadband, TV, and Landline Packages. That’s why we’ve worked hard to put together our Virgin Media help and learning space – where all your problems can be resolved quickly and efficiently - today! TV, and Landline packages. . That’s why we’ve worked hard to put together our Virgin Media help ...

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  8. About our billing and payments help and support page. Here you’ll find support to help you understand how your billing works and how to pay your bills. Whether you’re looking to change your account details, find help when your circumstances have changed or finding out how to make a payment, all you need to do is choose a category that you ...

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