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  2. Press the xfinity button on the remote control. Highlight Settings (the gear icon) and press OK. Highlight Preferences and press OK. Highlight General and press OK. Using the right arrow button, highlight Background Darkness Level and press OK.

  3. Dec 10, 2020 · After TV input is switched to HDMI that is connected to X1 box, the picture becomes darker, even the brightness setting is highest. Troubleshooting shows that the setting changed to 1 or 2 or 3, brightness never changes!

  4. Jun 4, 2020 · I've looked but can't find out how to flip it to light background and dark letters, or a way to change the colors to my preference. How can I accomplish this? Also, I turned on the Enhanced Text Readibility Option, which made the text a little more readable, but is there a way to customize the font size more? Thanks.

  5. Sep 6, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

  6. Go to “Settings” to change the background darkness level to make your program more visible or press “B” on the remote for a smaller video window. See what’s on now or next. You can continue watching your program while browsing what else is airing now. Press the Right Arrow while watching TV to see a list of what’s currently on all of your channels.

  7. • Menu Preferences include changing the background darkness level and auto-tuning to HD channels. • Help provides access to tutorials to learn more about X1.

  8. I have an Xfinity X1 DVR and noticed a setting under Preferences called "Background Darkness Level". The possible values for this setting are 1 through 11.

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