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  1. The best time to sign up for SmartCare is when you activate or upgrade to a new phone or tablet. Alternatively you can come back to Virgin Plus store within 30 days of signing up with us and add SmartCare. We just need to make sure your phone isn't already broken as previously damaged or defective phones aren't eligible for SmartCare.

  2. Download and open the My Account app. Hit the red "+ icon at the bottom of your screen. Tap 'Upgrade your phone'. Select the phone you'd like to upgrade to and follow the next steps. My Account. Head to My Account and log in. Hit the 'Upgrade now' button on the My Services tab. Select the phone you’d like to upgrade to follow next steps.

  3. Here's how: Hit on the Settings icon located at the top right corner. To make any changes, hit the number you want to edit. Scroll down to Manage Feature Settings. Click Change next to the My Buddies feature. Make your changes, pick nicknames for your Buddies, and pick Save. 3 I’m going over my plan usage limit.

  4. If your device is lost or stolen, call Virgin Plus immediately at 1.855.BE.VM.VIP (1.855.238.6847) to suspend service and prevent unauthorized use. Maximum of 2 replacement devices with a maximum value of $3000 per replacement device.

  5. yourself and your health habits. You’ll learn your strengths as well as areas for improvement, and get personalized recommendations to help you tackle your well-being goals. Earn 5,000 points for completing your Health Check. See a clear picture of your health Complete your Health Check Visit member.virginpulse.com, go to the Health tab and ...

  6. It is normally 15 digits long. The IMEI number can be found on the silver sticker on the back of your phone, under the battery pack, or on the box your phone came in. You can also display the IMEI number on the screen of your phone by entering *#06# into the keypad. We identified your device has been enrolled in a Device Return Option contract ...

  7. Note: for new hires, please allow up to two weeks from the date you processed your JPMC Benefits Enrollment for your eligibility to be reflected on the Virgin Pulse platform so you can start earning Wellness funds. 3. How often do I have to complete activities to earn MRA funds with Virgin Pulse? Complete activities throughout the quarter.

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