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  1. Aug 23, 2021 · Perform a factory reset of the TV then check to see if the problem persists. Contact manufacturer support. Remote doesn’t work properly. Try pointing the remote at all corners of the TV and see if one works/works better. Move objects away from the front of the TV (soundbar, Kinect, etc.).

  2. TV Will Not Turn On. Your TV is not responding when you try to turn it on. It may show a red or other colored light and nothing else. It may have a blinking light. It might have no light showing at all. Where do you start to try and get it working again? We will walk through the causes and solutions, and what to try first.

    • TV shows a blue, green, or black screen. Your television is not getting a signal. Make sure that your cable or satellite box (or other device) is powered on and that the TV is set to the correct input – press Input, Source or TV/Video on your remote control.
    • TV image is “breaking up” or showing pixelation. This is caused by a weak signal. In some cases, it can be the satellite signal between a live event and the television station (especially if you are watching live sports on the other side of the world).
    • TV will turn on from the remote, but not the cable or satellite box. The cable box is not talking to your TV properly. Make sure that this is an option (it isn’t with all receivers) and if it is, try turning the box off, unplugging it for 15 seconds (at least) and turning it back on again.
    • TV settings are messed up. Maybe your cat or your toddler got hold of the remote – but you have ended up with TV settings that are so far from what you want that you just want to reverse them.
    • What Exactly Is a “No Signal” Problem? Most TV manufacturers have an auto connection mechanism that allows the device to be detected and displayed on screen as soon as you turn on the remote.
    • No Signal When Connected to Windows 10. There can be numerous reasons why you’d get the No Signal message when trying to connect your TV to Windows 10. While the hardware-related problems are covered elsewhere in this guide, there are a few things you can try on the Windows software side.
    • Check the Cable Box/Set-Top Box. Your set-top box might be the reason for a no-signal issue in some cases. Whether you use an SD or HD box, the provider may release a new firmware and update it in the background.
    • HDMI Cable/Port Issues. In most cases, the reason behind a no-signal problem can be traced to either the High-Definition Multimedia Interface (HDMI) cables or the ports.
  3. TV not working? There are a number of reasons why your TV may not be working including loose cables on equipment, outages in your area, or other technical reasons. Use the resources below to troubleshoot common TV issues. Additional tips can be found in our TV Troubleshooting FAQ. Picture and soun...

  4. Jun 20, 2024 · Choose your issue. If the issue still occurs after resetting the TV or viewing the video, select the issue or symptom below for further troubleshooting: The TV has no power; TV turns off or randomly restarts; An LED keeps blinking on the TV; Slow or unresponsive remote; Missing channels & signal quality; Abnormal Picture/Screen; No Picture ...

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  6. May 4, 2023 · Sometimes, a quick reset is all it takes to give your TV a fresh start. To do this, simply head to the settings menu and look for the ‘reset’ or ‘factory reset’ option. Follow the prompts, and voila! Your TV will be reset to its original state, just like the day you unboxed it. So sit back, relax, and enjoy your freshly-reset Smart TV.

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