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2. • My.virginmedia.com/faults/service-status

     
     • Finally, Virgin Media itself has a service status update site that you can visit to see if your particular line is affected. Head to the dedicated Service Status webpage here: my.virginmedia.com/faults/service-status. Sign in with your Virgin Media account details and you can run tests on your system.
     www.pocket-lint.com/smart-home/news/virgin-media/152706-virgin-media-broadband-down-outage-problems-fixes-tips-and-tricks/

     Virgin Media broadband problems and how to fix them - Pocket-lint

3. www.virginmedia.com › help › service-statusCheck Service Status | Broadband, Landline & TV | Virgin Media

   www.virginmedia.com › help › service-status

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   If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Head to our page, and search using your postcode and last name (or sign in to your My Virgin Media mobile app and head to Service Status).

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4. community.virginmedia.com › t5 › Digital-lifeCheck your Service Status - Virgin Media Community - 3488429

   community.virginmedia.com › t5 › Digital-life

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   Aug 1, 2017 · Our Service Status is a really simple, yet very clever way to help you run tests, check for local issues, restart and reboot your Virgin Media kit and even to book or reschedule visits from our engineers.

5. community.virginmedia.com › t5 › Helping-HandsHow can I check if there’s a problem with Virgin Media ...

   community.virginmedia.com › t5 › Helping-Hands

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   Oct 1, 2018 · We'll show you how to check if there's a problem in your area, run a diagnostic test for your services, see what we're doing to fix any issues and you can also register for status updates by email or text.

6. www.virginmedia.com › help › complaintsHow to make a complaint | Virgin Media Help

   www.virginmedia.com › help › complaints

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   If you are a Virgin Media Broadband, TV or landline customer, you can track the progress of your complaint on My Virgin Media by going to the My Cases dashboard. You’ll get an acknowledgement your complaint within 48 hours, and we aim to have your complaint resolved within 25 days.

7. www.commsombudsman.org › raise-dispute › virgin-mediaVirgin Media Complaints | Communications Ombudsman

   www.commsombudsman.org › raise-dispute › virgin-media

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   Let's quickly check if you're ready to register your dispute: Virgin Media matches the company name written on the account holder's bill. It's been at least 8 weeks since I first raised the issue with the supplier (or I have received a Deadlock Letter).

8. community.virginmedia.com › t5 › Managing-YourVery Poor Customer Service - Virgin Media Community

   community.virginmedia.com › t5 › Managing-Your

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   Dec 3, 2023 · If you need to change or cancel your appointment you can do this online or via the MyVM app by 4pm the day before the appointment. If you do miss an agreed appointment for any reason, a £25 missed appointment charge will be applied to your account on the day of the appointment.

9. People also ask

   How do I check if my Virgin Media Service is bad?

   • There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. You can either sign in to your My Virgin Media app and run a check from there, or you can head to our service status page and search using your postcode and the account holders’ last name.

   Check Service Status | Broadband, Landline & TV | Virgin Media

   www.virginmedia.com/help/service-status

   See all results for this question

   How do I Check my Virgin Media Broadband service status?

   • You can either sign in to your My Virgin Media app and run a check from there, or you can head to our service status page and search using your postcode and the account holders’ last name. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker.

   Check Service Status | Broadband, Landline & TV | Virgin Media

   www.virginmedia.com/help/service-status

   See all results for this question

   What is Virgin Media Service status?

   • Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. There’s a network fault in your area.

   Check Service Status | Broadband, Landline & TV | Virgin Media

   www.virginmedia.com/help/service-status

   See all results for this question

   Why is my Virgin Media TV not working?

   • It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. There’s a network fault in your area. You’ll see the problem listed and information on when it should be fixed. There are no Virgin Media network issues affecting services in your area.

   Check Service Status | Broadband, Landline & TV | Virgin Media

   www.virginmedia.com/help/service-status

   See all results for this question

   What if my Virgin Media phone service is down?

   • First, check out our Help pages – you might find a fix online. You can also check the status of the Virgin Media phone service in your area. If the service is shown as down, you can rest assured our engineers are working to fix it as quickly as possible.

   How to make a complaint | Virgin Media Help

   www.virginmedia.com/help/complaints

   See all results for this question

   How do I track my Virgin Media complaint?

   • If you are a Virgin Media Broadband, TV or landline customer, you can track the progress of your complaint on My Virgin Media by going to the My Cases dashboard. You’ll get an acknowledgement your complaint within 48 hours, and we aim to have your complaint resolved within 25 days.

   How to make a complaint | Virgin Media Help

   www.virginmedia.com/help/complaints

   See all results for this question

10. home.virginmedia.com › helpVirgin Media Help & Support

    home.virginmedia.com › help

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    Got a problem with your services? Whether it’s WiFi, TV, or something else; if you have a technical issue, check our service status first to see if there’s a fault in your local area. No reported problems in your area?