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  1. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Head to our page, and search using your postcode and last name (or sign in to your My Virgin Media mobile app and head to Service Status). The check will show if there are Virgin Media faults in your area ...

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      Do it all in the My Virgin Media app . Whether you're a...

  2. Aug 1, 2017 · 1. Click the Link. If you aren't the account holder, you can just click this link: Check Service Status. It's such a useful link that it's on every page of the Community! 2. Tap the App. The New My Virgin Media App Service Status info is available in the new My Virgin Media app, which is available from the Apple iTunes store (iOS 9 and above ...

  3. Virgin Media outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...

  4. Oct 1, 2018 · We'll show you how to check if there's a problem in your area, run a diagnostic test for your services, see what we're doing to fix any issues and you can also register for status updates by email or text.

  5. If you're having difficulty you can complete your purchase by going through chat or giving us a shout at 1-888-285-1913. If you're having problems with your service, you can check for outages and get updates on the current status of the Virgin Plus network in your area. Note: in the event of a power failure, your Virgin Plus services may be ...

  6. Problems in the last 24 hours. The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. At the moment, we haven't detected any problems at Virgin Media.

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  8. Virgin Media outage and reported problems map. Virgin Media offers four multi award-winning services across the UK: broadband, TV, mobile phone and landline. Our network delivers the fastest widely-available broadband speeds to homes and businesses. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours.

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