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  1. Head to our service status page, and search using your postcode and last name (or sign in to your My Virgin Media mobile app and head to Service Status). Next, tap Check. The check will show if there are Virgin Media faults in your area, under each of the three services; broadband, TV and phone.

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  2. Real-time Virgin Media status, problems and issues. Internet, mobile or cable tv down? We'll tell you what is going on.

  3. Having problems with your Internet service today? Check the current status of the Virgin Plus network in your area and get live updates.

  4. This page is the quickest and easiest way for you to check for network issues that occasionally affect our services. The network is running smoothly. We're experiencing a network issue. Our team is on it and working to resolve it ASAP. Some customers may be experiencing issues at this time.

  5. Oct 1, 2018 · We'll show you how to check if there's a problem in your area, run a diagnostic test for your services, see what we're doing to fix any issues and you can also register for status updates by email or text.

  6. Visit the Downdetector Methodology page to learn more about how Downdetector collects status information and detects problems. Virgin Media outage and reported problems chart. Stay up to date. Virgin Media outage map with current reported problems and downtime.

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  8. Check the status of your Virgin Media services. The easiest way to see what might be causing your broadband outage is to run a status check. This is a faults survey that scans for any connection issues affecting your broadband status, Virgin TV performance and landline service. Go to service status check.

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