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  1. Dec 29, 2023 · I have emails that have disappeared from my inbox. All emails prior to 1/9/2023 are no longer visible. Anything after this date is fine. Sending and receiving is also okay. I just need the historic emails restoring. I have raised tickets to resolve this issue but still no resolution.

  2. Jun 24, 2023 · All my sent emails from July 2020 to October 2023 have disappeared and they are not in any trash or deleted folder. Can you please retrieve them for me? 0 Kudos

  3. Mar 3, 2024 · I have recently found that I have lost my sent emails from before17/1/24. I cannot find them and can confirm that they are not in the trash folder. Can anyone help in recovering the emails?

  4. There are a number of reasons why you could be having difficulty signing into your Virgin Media Mail to view your emails. Check out the following for the most common solutions.

    • Overview
    • Sign in
    • Quick access
    • Out of Office

    This article provides information on how to access and manage a Virgin Media email account, including setting up an Out of Office message, searching for emails, using filters, restoring deleted emails from the Trash folder, adding multiple email accounts into one unified mailbox and managing contacts. It also mentions that customers can no longer c...

    Access web mail from My Virgin Media, enter email and password. Check emails by selecting Check Emails or sign in to Virgin Media Web Mail.

    Choose IMAP or POP settings for quick access to Virgin Media email through a web browser.

    Turn on the Holiday notice option, write an out-of-office message and set when it should send. To turn off again return to the same screen and tap the slider left then select Apply changes again.

  5. Jun 21, 2023 · VM told some customers yesterday: "You are now able to send and receive emails as you normally would. However, you will have noticed that any emails received on or before 19 June will not be appearing in your inbox, sent items or any other folders."

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  7. Jul 3, 2023 · Some Virgin Media email users have been unable to access their inboxes for over two weeks, with no date for when the issue will be fixed. Customers first started reporting problems on Monday,...

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