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  1. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Head to our page, and search using your postcode and last name (or sign in to your My Virgin Media mobile app and head to Service Status). The check will show if there are Virgin Media faults in your area ...

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    • My Virgin Media APP

      My Virgin Media App is the easiest way to manage your Virgin...

  2. Aug 1, 2017 · 1. Click the Link. If you aren't the account holder, you can just click this link: Check Service Status. It's such a useful link that it's on every page of the Community! 2. Tap the App. The New My Virgin Media App Service Status info is available in the new My Virgin Media app, which is available from the Apple iTunes store (iOS 9 and above ...

  3. Mar 22, 2024 · Options. on ‎22-03-2024 17:28. Try this: Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. Tudor.

  4. Oct 1, 2018 · We'll show you how to check if there's a problem in your area, run a diagnostic test for your services, see what we're doing to fix any issues and you can also register for status updates by email or text.

  5. Our Virgin Media help portal is designed to get you all the support you need for any problems and issues you’re experiencing. From questions about our services to handy troubleshooting guides, all the information you need can be found quickly and easily across our extensive help and support pages. Did you know that 95% of our customers find ...

  6. Feb 9, 2022 · The Downdetector Virgin Media page is here. Social media is another good indicator of widespread problems. Use the Twitter app to search for “Virgin Media” or “Virgin Media down” and then switch to the “Latest” tab and you will likely find a flood of complaints if there are widespread problems.

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  8. Jun 30, 2023 · Virgin Media sometimes goes down for customers. Virgin Media has roughly 3.2million internet, call, TV or mobile customers in the UK. If you are one of the potentially thousands who has experienced an outage, you can check your broadband and mobile service status online. Plus, you can complain and apply for compensation if the issues are ongoing.