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  1. ABE Manage My Case provides customers with information about their benefits, including application status, redetermination status, recent notices and benefit amounts. Customers can also submit redeterminations and changes and request new benefit programs.

    • Online
    • By Phone
    • In Person - at Your Local Family Community Resource Center
    • Don't Miss Out!
    Use the ABE Manage My Caseportal to manage your Medical, SNAP and Cash benefits - online, anytime.
    Find out more about linking your existing case to ABE Manage My Case (pdf) and review the ABE Customer Guide (pdf) by visiting the ABE Customer Support Center.
    Call the DHS Help Line at 1-800-843-6154; 1-866-324-5553 TTY
    Follow the prompts for SNAP, Cash and Medical benefits to speak to a Customer Service Agent.
    Carry, mail or fax information to your local Family Community Resource Center.
    Use the DHS Office Locatorto locate your local office.

    Act quick or your benefits may STOP. 1. Complete your Redetermination and Mid Point Reports on time. 2. Reschedule an appointment when needed

  2. Check the status or view an application that you have already submitted. Manage My Case. File or Manage Appeal. As you apply for benefits, please do not use the Forward, Back or Stop buttons on your web browser to move from page to page. Instead, use the buttons on this website.

  3. Whether you used ABE to submit your application or you have been receiving benefits for years, you can use ABE Manage My Case in ABE to: Check the status of your benefits. Renew benefits. Report changes in income, household members, expenses or new address. Upload documents.

  4. If you have an existing case or submitted an application, use Manage My Case (MMC) to do things like check the status of that application, view benefit details, report a change, renew benefits, upload documents, and link to the online appeals portal.

  5. The State of IllinoisApplication for Benefits Eligibility (ABE) website now offers Manage My Case (MMC) to help you manage your benefits online, anytime. Use MMC to: Check the status of an application. Learn when you redetermination is due. Renew benefits. Report changes; income, expenses, household members or new address. Upload documents.

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  7. ABE is the State of Illinois' web-based portal for applying for and managing health coverage, SNAP and cash benefits, as well as applying for the Medicare Savings Program (MSP) - any time, any day, at your convenience.

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