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  1. Learn how to buy and sell things on Facebook. Learn how to create, manage and use Groups. Learn how to create, use, follow and manage a Page. Looking for something else? Learn how to use Facebook, fix a problem, and get answers to your questions.

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      Find answers to your questions about Facebook features,...

  2. From your Feed, go to Contacts on the right side. On the list of names, find people with a or a timestamp next to their names. This means they are active or have been recently active on Facebook or Messenger.

  3. When someone is live on Facebook, they may have an automated chatbot to respond to viewer comments. If you're experiencing a problem with a live video, you can report it. From Creator Support, you can start a chat with a live agent and submit requests for help on specific issues.

  4. Dec 10, 2021 · If you're locked out of your Facebook account, the process of getting back in isn't easy. Thankfully, Meta is streamlining things a bit by rolling out a customer service chat that can help you get back into your social media account.

    • Dave Leclair
  5. Jun 17, 2021 · Contacting Facebook to get support in different ways, including live chat, email, or official pages, can help with issues. Learn more!

  6. Sep 13, 2022 · They can start a chat for group members around a specific topic, an event chat for an outing or meetup, a view-only broadcast chat for admins to announce group-wide updates and an admin-only chat to collaborate with admins and moderators.

  7. Nov 7, 2024 · However, if you use Facebook ads and have an active ad account, you can get live chat support by going to facebook.com/business/help and scrolling down to the section labeled “Still need help?” There, you’ll see options to chat live or send an email to support.

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