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  1. Learn more about volunteering with Island Health at our Volunteer Resources & Engagement page. How do I find a new family physician? Contact HealthLink BC by dialing 8-1-1 toll-free in British Columbia or for deaf and hearing-impaired, call 7-1-1. For email, contact Health Link at healthlinkbc@gov.bc.ca. The service is available any time of the ...

  2. North Island: 8:30 a.m. - 6 p.m. All communities north of Deep Bay including the North Vancouver Island Regional District and adjacent Gulf Islands, Port Alberni and Tofino: 250-331-8570 / 1-866-928-4988. Phones are answered seven days a week, 365 days of the year. Please have the following information with you for yourself or the person you ...

  3. Serving and caring for the people of Port Alberni and surrounding area. Emergency services are available 24 hours a day in regional and community hospitals across the Island Health region. We also offer 24-hour emergency services, which may be on an on-call basis, in remote hospitals and some community health centres.

    • Compensation, Fees & Expenses
    • Administrative & Technical Support
    • Training & Development
    • Relinquishing A Position
    Can I bill fee-for-service (FFS) while providing administrative services?No. While providing administrative services under contract, you cannot bill FFS for clinical services. We know that often th...
    Am I required to have a GST number?Administrative services are GST taxable – clinical services are exempt. Where total administrative contracts exceed $30,000 per year, you will need to consult wit...
    Am I eligible for travel expenses?You are eligible for expenses related to your business travel in accordance with the Island Health policy for non-contract employees. If your position is operation...
    Is administrative support provided?No. If administrative support is required, this has to be negotiated between yourself, your direct report and your portfolio. If agreed upon, a letter of agreemen...
    How do I set up and use my Island Health email?Please refer to the Island Health Microsoft Outlook E-mail Menu webpage (link is external)for detailed information on how to set up signature blocks,...
    How do I set up teleconference calls?Please review the Island Health Audio Conferencing webpage (link is external)for detailed instructions on how to request a conference account, set up and use au...

    Is there any training provided or available?Yes. There are a variety of internal and external training and development opportunities available to new and aspiring medical leaders to enhance skill d...

    How do I relinquish my position?Please provide written notice of your intent to resign to your direct report, including the date that you wish for your relinquishment to take effect. Your direct le...

  4. Before Canada and BC were formed, Indigenous peoples lived in balance and interconnectedness with the land and water in which the necessities of life are provided. Health disparities persist, which are due to the impacts of colonization and Indigenous specific racism. Healthy lands, healthy people.

  5. MYISLANDHEALTH PATIENT PORTAL. Returning patients can save time and go online to schedule an appointment with select providers through the myIslandHealth patient portal. For time sensitive appointments, please contact your provider’s office directly by phone. LOGIN (EXISTING ACCOUNT) CREATE AN ACCOUNT.

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  7. Effective Wednesday April 6th, 2022 all users of MySchedule logging in remotely need to be MFA registered. Users can set up their Multi Factor Authentication device at https://mfasetup.islandhealth.ca

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