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- Dial 202 for free if you are a pay-monthly O2 customer. Mailing Address O2 Customer Support PO BOX 694 Winchester SO23 5AP Landline For Pay As You Go customers - O2 number (4445)
donotpay.com/learn/o2-customer-service/
You can get in touch with our Payment Management team on 0800 902 0217 who’ll find a solution that’s right for you. Payment Management opening hours: Monday to Friday – 8am to 8pm. Saturday – 8am to 6pm. Sunday – 9am to 6pm. What support is available in My O2 to help me with payment plans?
- Leaving O2
How do I end my O2 contract? If you decide to leave us,...
- Payment Date and Billing Date
How do I change my payment date and billing date? We’ve...
- Late Payment Fee
Just pop into an O2 store or get in touch to arrange this....
- Auto-Save
If you're on an O2 Refresh or custom plan contract, once...
- Refunds
Check out now. help; account and billing; refunds; Refunds....
- Bereavement
Check out now. help; account and billing ; bereavement;...
- Extra Charges Guide
Check out now. help; account and billing; extra charges...
- Understanding Data
Alternatively, sign in to My O2 online. To help you stay on...
- Leaving O2
Dec 4, 2020 · Press 5 for More Options. Press 7 for Anything Else which will put you though to an advisor. Press Upgrade, Lost/Stolen or Fraud if you have to. Opening times below.
Nov 26, 2017 · Hi @Anonymous usually by using the live chat link in this guide https://www.o2.co.uk/contactus. If you have any problems then please use the same link to CALL customer services. Live chat has been having a few issues over the past few days.
Feb 27, 2019 · Contacting O2 via Live Chat: Our teams on Live chat are there to support you from 7am to 11pm and can help you with most queries inc billing, lost and stolen, network and many more. There are a few key things that they can’t help with which are: Taking a payment (you can do this online, through My O2 or on the IVR)
If you don’t pay your bill within 14 days, your account will be restricted. Once a payment is made, any restrictions will be removed within 24 hours. If you’re still having problems, try restarting your device. If you're on O2 Refresh and want to pay off the rest of your Device Plan, give us a call.
Just pop into an O2 store or get in touch to arrange this. For further support and information if you’re having problems paying your bills, find out more about our payment support options.
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Find the best way to get in touch. Contact O2 Customer Services. Get help with any problems you may have with your phone, tablet, account and much more.
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