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  1. www.mychart.org › HelpHelp - MyChart

    Acknowledge. Looking For Help? Here are some common questions and answers about MyChart. FAQ. How To. How do I sign up for MyChart? Can I link two accounts? And other frequently asked questions about MyChart.

  2. Customer support. Log in to athenaOne® Success Community to contact our teams or track any support cases. View our Success Community; Patient resources. Find helpful links to bill pay, find your patient portal, or download our patient app. View patient resources

  3. If your question is not answered below, contact Patient Gateway Technical Support at 800-745-9683.

  4. Jun 29, 2021 · Contact the Patient Access Support Team by selecting Technical Support below, or in the top right corner of any of our help pages, and completing the form. Your query will be reviewed and you receive a response via email. Cannot find the answer to your question? Technical support. Live chat.

  5. Do you need technical help getting access to your records or information in the MHS GENESIS Patient Portal? You can call 1-800-600-9332 or DSN 312-838-3000. They are available 24-hours.

  6. How do I get technical support for issues with my Patient Portal? If you are experiencing any technical difficulties with your athenahealth Patient Portal, make sure you are using an internet-enabled device with the most up-to-date version of one of the following browsers: Chrome, Microsoft Edge, Mozilla Firefox, or Safari.

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  8. Send a message, get online diagnosis and treatment, talk face-to-face over video, or arrange to follow up with a doctor in person, depending on the level of care you need.

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