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      • Contact Registrar and Information Services via LiveHelp for quick questions regarding goSFU, enrolment, academic dates and deadlines, tuition, University policies and regulations, transcript requests, SFU ID cards, form completion and custom letters. Sign in using your SFU computing ID through a secure connection.
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  2. If you are a prospective undergraduate student who has detailed questions that are unique to your situation, connect with us via the Ask a Question form. You can also use this form to request an advising appointment.

  3. Contact Registrar and Information Services via LiveHelp for quick questions regarding goSFU, enrolment, academic dates and deadlines, tuition, University policies and regulations, transcript requests, SFU ID cards, form completion and custom letters.

  4. SFU staff will contact you to confirm your situation and make arrangements to get you the documents you need. You may turn in the form to the Registrar and Information Services office. Paper requests may be submitted via fax, by mail or in person to any Registrar and Information Services office.

  5. Still have a question? Were you unable to find the answer to your question through our Knowledge Articles? Sign in or create an account to submit a question directly to us using our Ask a Question form.

  6. Contact Registrar and Information Services via LiveHelp for quick questions regarding goSFU, enrolment, academic dates and deadlines, tuition, University policies and regulations, transcript requests, SFU ID cards, form completion and custom letters.

  7. Documents and records can help you with your official paperwork. They handle requests for documents such as official transcripts, confirmation of enrolment, letters of permission to attend a second institution and more.

  8. You should receive an email containing your temporary GoSFU (https://applicant.sfu.ca) password, sent from sfuapp@sfu.ca. You can login with this temporary password and your Student Number. If you have forgotten your password, please call or email us for assistance.

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