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  1. You can use our online services to apply for benefits, check the status of your claim or appeal, request a replacement Social Security card (in many areas), get an instant benefit verification letter, and much more. View our full list of online services

  2. Find the address of your local Social Security office ; Request a form SS-5, Application for a Social Security Card, to: apply for an original Social Security card or a replacement card if yours was lost or stolen, request a name change on your card, or; update or correct other information on your Social Security number record.

    • Overview
    • Contacting Social Security by Phone, Internet, or Mail
    • Contacting Social Security for the Deaf and Hearing Impaired
    • Visiting an Office in Person
    • Contacting Social Security from Outside the United States

    The Social Security Administration, or SSA, can help you with all of your Social Security-related questions, whether you're inquiring about retirement, disability, Medicare, or need to change your address. The fastest way to reach them is to call their main phone number, but you can also send them an email or a letter in the mail. For more direct contact, visit a Social Security Office in your area.

    Call 1-800-772-1213 between 7 a.m. and 7 p.m. in your local time zone to speak with a representative, or outside those hours to reach an automated system.

    Send the SSA an email by using their

    Send a letter to the following address: Social Security Administration, Office of Public Inquiries, 1100 West High Rise, 6401 Security Blvd., Baltimore, MD 21235.

    any time for automated services.

    Automated telephone services can be used 24 hours a day to get information and to conduct some types of business.

    Automated services include but are not limited to requesting a benefit verification letter, requesting a replacement Medicare Card, asking for a benefit claim status, and finding the address of the local Social Security office.

    You can listen to informational services on payment delivery dates, direct deposit, taxes, fraud, and supplemental security income.

    Call 1-800-772-1213 from Monday to Friday to speak to a representative.

    If you wish to handle personal information that cannot be handled via the automated services, call between 7am and 7pm in your local time during the week.

    Call Social Security at 1-800-325-0778 or, write a letter to Social Security Administration, Office of Public Inquiries, 1100 West High Rise, 6401 Security Blvd., Baltimore, MD 21235, or visit a local office.

    Social Security will provide deaf or hard of hearing people with free assistance and services, or you can bring your own interpreter if they are over 18.

    Choose your method of communication.

    To communicate at your appointment, you can choose from a variety of options:

    Use a qualified sign language interpreter.

    Lip-read what the Social Security representative says.

    Locate a Social Security Administration office nearby.

    You can do this by visiting their office locator at

    Type in your local zip code and then click “Locate.” The address of the Social Security Office closest to you will pop up, as well as their hours.

    Most offices will be open Monday-Friday from 9am-4pm and closed on the weekends, but it’s important to read the hours for your local office just to make sure.

    Schedule an appointment to visit the office, if possible.

    You may not be able to get an appointment for several weeks (or even months). If you’re dealing with an urgent matter, definitely check to see if an appointment time is available, but be prepared to go right into the office.

    Go to the local embassy.

    The United States has embassies all over the world. The Social Security Office of Earnings and International Operations is assisted by embassies around the world. The nearest embassy will be able to help you with your Social Security problem.

    A list of United States embassies can be found at:

    If you can’t find an embassy listed for the country you’re in, contact the embassy of a neighboring country by phone.

    Write to the Social Security Field Office.

    If you are not receiving benefits and you would like to find out if you are eligible, write to the following address: Social Security Administration, Office of Earnings and International Operations, P.O. Box 17775, Baltimore, Maryland 21235-7775, United States of America.

  3. For general Social Security inquiries, call us toll-free at 1-800-772-1213 or 1-800-325-0778 (TTY) between 7 a.m. and 7 p.m., Monday through Friday. Find Your Local Office

  4. For the location and other information about your local Social Security office, use our locator. If you cannot find your answer online and do not have a question about your personal situation, complete the form below to send us an email. Please do not include Social Security numbers in your message.

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  7. Mar 2, 2023 · The SSA provides customer service online, over the phone, through the mail or in person at a local office. Dial 1-800-772-1213 for a live agent.

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