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The IT Help Center provides centralized technology support (software, hardware, and account services) to the Boston University community via phone, email, and our walk-in locations. The IT Help Center is a centralized resource with two locations, phone, email and in-person support, and extensive hours designed to meet the technology support needs of the community.
- IT Help Center Hours & Locations
Boston University Information Services & Technology. ......
- Services & Pricing
If for any reason the service you require is not covered...
- Purchasing – Personal or Department
Department purchases require a valid BU number, BU email,...
- Microsoft Software
Boston University licenses a broad range of software through...
- Orientation
Get Connected. Help will be available from the IT Help...
- Move-in Assistance
To assist with the retrieval of a stolen laptop, The Boston...
- IT Help Center Hours & Locations
While ITS is happy to help with any inquiries we can, please, note that the IT Helpdesk should be contacted only to report technical issues occurring on the registration portal. Any academic questions should be directed to your chairperson or teachers while all stop list or registration questions should be asked to the Registrar’s Office.
Committed to excellent service for the Bishop’s Community. Quick Links: Account Issues If you are having trouble with your Bishop’s account, please send an email with the following information: Send to: accountsupport@ubishops.ca Technical Issues Please open a ticket in Octopus for your issue or request. ITS Helpdesk: Located on the main floor of the Library […]
Boston University Information Services & Technology. ... Personal or Department; Microsoft Software; ... Contact Us 617-353-HELP (4357) ithelp@bu.edu • Contact Us
- 9 am-6 pm
- Closed
- 9 am-7 pm
When you submit a Get Help request, or call 617-353-4357, or write to ithelp@bu.edu you will reach the IT Help Center, BU’s centralized resource for technology support on campus. You can contact the IT Help Center for assistance with both BU-owned and personally-owned computers or devices.
Boston Medical Center (BMC) Help Desk. Phone – 617-414-4500; Web – Information Technology Services (ITS) | Boston Medical Center Intranet (bmc.org) Submit a Request at BMC ServiceNow. Only works if you have a BMC account. If you only have a BU account, call their Help Desk number. Charles River Campus IT Help Center. Phone – 353-HELP (4357)
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Questrom Helpdesk. questromhelp@bu.edu 617-353-9858 Room 342 Mon – Thurs 8am – 6pm Friday 8am – 5pm. Scroll to top ...