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  1. Why the CRA may contact you. The CRA may contact you by phone, automated message, letter, or email. If you receive a phone call or an automated message. The CRA may ask you for: Personal information to verify your identity, including your name, date of birth, or Social Insurance Number (SIN)

    • How to Make Sure The Caller Is A CRA Employee and Not A Scammer
    • When to Be Suspicious
    • We May Review Your Return
    • Reporting A Potential Scam

    A legitimate CRA employee will identify themself when they contact you, providing you with their name and phone number to call them back, if needed. If you’re suspicious, you can make sure the caller is a CRA employee beforeproviding any information over the phone. Here’s how: 1. Tell the caller you would like to first verify their identity. 2. Req...

    Red flags that suggest a caller is a scammer include, but are not limited to, the following: 1. the caller does not give you proof of working for the CRA, for example, their name and office location 2. the caller pressures you to act now, uses aggressive language, or issues threats of arrest or sending law enforcement 3. the caller asks you to pay ...

    One reason we may contact you is if we are reviewing your income tax and benefit return. This could include reviewing your GST/HST, T4, or T5 information. You may receive a letter or a phone call telling you that the CRA is reviewing your return. If your correspondence preference is set to electronic mail, we will send you an email telling you that...

    You should report a scam if you suspect either of the following: 1. you have been the victim of fraud 2. a scammer has tricked you into giving personal or financial information To report a scam, visit the Canadian Anti-Fraud Centre page, follow the instructions on our Scams and fraudpage, or call 1-888-495-8501. If you think you may be the victim o...

  2. Dec 21, 2021 · Tell the caller you would like to first verify their identity. Request and make a note of their: name. phone number. office location. End the call. Then check that the information provided during the call was legitimate by contacting the CRA. Please do this before you give any information to the caller.

  3. Mar 11, 2024 · To confirm a call is in fact coming from the CRA, check the phone number. If you have a friend or family member who you believe might be susceptible to phone scams, print this and tape it by the phone for them or directly save the below numbers on their devices: Provinces: Individuals: 1-800-959-8281. Businesses: 1-800-959-5525.

  4. How to spot it. If you receive a call, letter, email or text from CRA you can verify whether it’s authentic by logging into your account via the CRA’s online portal or by calling them at 1-800-959-8281. Emails from the CRA will never ask for financial information or request personal information such as a social insurance number (SIN ...

  5. Jun 10, 2021 · The scam is a common one: a phone call claiming to be the Canada Revenue Agency demanding an immediate payment. ... hang up and contact CRA using the general inquiry number on the agency’s ...

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  7. Mar 10, 2023 · Here's how. First, tell the caller you want to verify their identity. Request and write down their name, phone number and office location. Next, end the call and check that the information they ...

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