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  1. Why the CRA may contact you. The CRA may contact you by phone, automated message, letter, or email. If you receive a phone call or an automated message. The CRA may ask you for: Personal information to verify your identity, including your name, date of birth, or Social Insurance Number (SIN)

    • How to Make Sure The Caller Is A CRA Employee and Not A Scammer
    • When to Be Suspicious
    • We May Review Your Return
    • Reporting A Potential Scam

    A legitimate CRA employee will identify themself when they contact you, providing you with their name and phone number to call them back, if needed. If you’re suspicious, you can make sure the caller is a CRA employee beforeproviding any information over the phone. Here’s how: 1. Tell the caller you would like to first verify their identity. 2. Req...

    Red flags that suggest a caller is a scammer include, but are not limited to, the following: 1. the caller does not give you proof of working for the CRA, for example, their name and office location 2. the caller pressures you to act now, uses aggressive language, or issues threats of arrest or sending law enforcement 3. the caller asks you to pay ...

    One reason we may contact you is if we are reviewing your income tax and benefit return. This could include reviewing your GST/HST, T4, or T5 information. You may receive a letter or a phone call telling you that the CRA is reviewing your return. If your correspondence preference is set to electronic mail, we will send you an email telling you that...

    You should report a scam if you suspect either of the following: 1. you have been the victim of fraud 2. a scammer has tricked you into giving personal or financial information To report a scam, visit the Canadian Anti-Fraud Centre page, follow the instructions on our Scams and fraudpage, or call 1-888-495-8501. If you think you may be the victim o...

  2. If you suspect or know someone else is using your Social Insurance Number (SIN), report it to Service Canada: 1-866-274-6627. For details: Scam and fraud prevention at Service Canada. Notify the Canadian Anti-Fraud Centre. After you've reported a scam or any unauthorized changes to your CRA account, you should also notify the Canadian Anti ...

  3. Mar 11, 2024 · If you are in doubt about whether a CRA phone call is legitimate or a scam, hang up the phone and either check your account online or call the agency back at 1-800-959-8281. 2. Text messages A more recent and prevalent method scammers are now attempting is to contact you via text message, claiming to be the CRA. They will indicate that you have ...

  4. Jan 30, 2019 · If you’ve already completed a call and want some extra peace of mind, you can find out if the person who called you works for the CRA by calling 1-800-959-8281 (for individuals), 1-800-959-5525 ...

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  5. Mar 9, 2023 · phone number; office location; End the call. Then check that the information provided during the call was legitimate by contacting the CRA. Please do this before you give any information to the ...

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  7. Mar 10, 2023 · A scammer posing as a CRA agent might use a range of tactics – from making threats to promising a refund – to scare or entice a victim into sending money or sharing banking, credit card or ...

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