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1. www.uscis.gov › contactcenterUSCIS Contact Center

   www.uscis.gov › contactcenter

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   Aug 5, 2024 · You may have to wait to speak to a USCIS Contact Center representative by phone. Please try our online tools first. The USCIS Contact Center has multiple tiers of live assistance. The first tier of live assistance (Tier 1) can resolve a wide range of inquiries without escalating these to USCIS Immigration Service Officers (Tier 2).

2. www.uscis.gov › about-us › contact-usContact Us - USCIS

   www.uscis.gov › about-us › contact-us

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   Apr 2, 2024 · If the USCIS Contact Center is unable to provide information or to make the change that you requested, you may be scheduled for an in-person appointment at a USCIS field office. Protected individuals may also send a secure message from their USCIS online account, and USCIS will call the person to complete the enhanced identity through the specialized verification process.

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4. www.uscis.gov › forms › filing-guidanceExpedite Requests - USCIS

   www.uscis.gov › forms › filing-guidance

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   Oct 11, 2024 · When communicating with the Contact Center, you will be asked about supporting documentation. You should be prepared to supply this to the office processing your case. If you have a USCIS online account, you should upload evidence through your online account to support your expedite request in addition to calling the USCIS Contact Center. If ...

5. egov.uscis.gov › processing-times › processingFrequently Asked Questions About Processing Times - USCIS

   egov.uscis.gov › processing-times › processing

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   You may also call the USCIS Contact Center if you no longer have your receipt number. Our toll-free number is 800-375-5283 (TTY 800-767-1833) and our hours of operation are Monday to Friday, 8 a.m. to 8 p.m. Eastern. Case Inquiries. I think my case is taking too long; when can I submit a service request?

6. www.dhs.gov › sites › defaultUSCIS Contact Center Tip Sheet - Homeland Security

   www.dhs.gov › sites › default

   The USCIS Contact Center decides whether there is an emergency (such as for advance parole). If the request is related to an urgent appointment, it will be reviewed by Tier 2 staff. Getting an appointment, however, is up to the field office where the appointment is sought, not the USCIS Contact Center. USCIS

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7. www.usa.gov › immigration-case-statusHow to check your immigration case status and find ... - USAGov

   www.usa.gov › immigration-case-status

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   Oct 21, 2024 · Check your immigration case status. By phone: If you are calling from the U.S., contact the USCIS Contact Center at 1-800-375-5283 or TTY 1-800-767-1833. If you are outside the U.S., call 212-620-3418 or contact a USCIS international field office.

8. People also ask

   How do I Check my immigration case status?

   • You will need your 13-character receipt number from your application or petition. Check your immigration case status By phone: If you are calling from the U.S., contact the USCIS Contact Center at 1-800-375-5283 or TTY 1-800-767-1833. If you are outside the U.S., call 212-620-3418 or contact a USCIS international field office.

   How to check your immigration case status and find processing times

   www.usa.gov/immigration-case-status

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   How does the USCIS Contact Center decide if an appointment is urgent?

   • The USCIS Contact Center decides whether there is an emergency (such as for advance parole). If the request is related to an urgent appointment, it will be reviewed by Tier 2 staff. Getting an appointment, however, is up to the field office where the appointment is sought, not the USCIS Contact Center.

   USCIS Contact Center Tip Sheet - Homeland Security

   www.dhs.gov/sites/default/files/publications/uscis_contact_center_tip_sheet_final.pdf

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   What is the USCIS Contact Center?

   • The USCIS Contact Center has multiple tiers of live assistance. The first tier of live assistance (Tier 1) can resolve a wide range of inquiries without escalating these to USCIS Immigration Service Officers (Tier 2). Requests to withdraw an application, petition, or request.

   USCIS Contact Center

   www.uscis.gov/contactcenter

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   How do I get a phone call from USCIS?

   • Provide your cell phone number and your office number. The USCIS Contact Center will try more than one contact number. USCIS is working on a text-ahead solution that will let an applicant or representative know approximately when to expect a call, but it is not likely to be adopted for some time.

   USCIS Contact Center Tip Sheet - Homeland Security

   www.dhs.gov/sites/default/files/publications/uscis_contact_center_tip_sheet_final.pdf

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   What if the USCIS Contact Center is unable to provide information?

   • If the USCIS Contact Center is unable to provide information or to make the change that you requested, you may be scheduled for an in-person appointment at a USCIS field office. We schedule in-person appointments for applicants, petitioners, and requestors who need a service that cannot be provided by phone, mail, or email. These include:

   USCIS Contact Center

   www.uscis.gov/contactcenter

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   How has the USCIS Contact Center changed?

   • The USCIS Contact Center has made changes to reduce reliance on telephonic live assistance while promoting the use of online self-help tools and digital inquiry channels.

   USCIS Contact Center Tip Sheet - Homeland Security

   www.dhs.gov/sites/default/files/publications/uscis_contact_center_tip_sheet_final.pdf

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9. my.uscis.govUSCIS | myUSCIS Home Page

   my.uscis.gov

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   myUSCIS provides a personalized account to help you navigate the immigration process. On myUSCIS, you will find: Up-to-date information about the application process for immigration benefits; Tools to help you prepare for filing and help finding citizenship preparation classes; and Information to help explore your immigration options.