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  1. Once you have moved over to O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile and selecting the appropriate options. If you need to speak to Virgin Media customer services in relation to TV, Broadband or Home Phone, you can dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile.”

  2. I am a Virgin Media customer. Join O2 and get double the mobile data on every eligible O2 Pay Monthly plan in your name, in your household, a broadband speed boost to the next available level (if you aren’t already on the fastest speeds you can get in your area), and supercharged connectivity at home and on the move.

  3. Nov 9, 2023 · O2 have taken over all the virgin mobile accounts, so how do I call virgin "free" from an O2 mobile account to discuss my broadband & TV package? I don't want to be paying out for 0345 numbers when it is Virgin / O2 who have changed this and, apparently, not given a new free to call mobile number frr Virgin TV customers.

  4. www.virginmedia.com › support › helpContacting Virgin Media

    You can also check our help pages or learn how to contact us directly further down. Did you know? Did you know, 95% of our customers find the solution to their problem using the help and support pages.*

  5. Jul 23, 2023 · Hi all, I was migrated from Virgin mobile (rolling monthly) to O2 on 13th July 2023. Phone and Text starting working within 24 hours but I had no Internet /Data. After contacting O2 Customer Support, I was sent an O2 SIM to rectify problem but the problem still exists. I have contacted Custom...

  6. Jan 17, 2023 · Virgin Media and O2 merged into one company in May 2021 and has been slowly integrating its offering across TV, broadband and mobile deals. The latest step in this process is all Virgin Mobile customers being moved to O2 Mobile. The first group of customers will be contacted in February, with migrations taking place throughout the year.

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  8. TV, and Landline packages. . That’s why we’ve worked hard to put together our Virgin Media help and support portal – so we can help you to resolve any problems, quickly and efficiently – and you can get on with enjoying your services. (*Figures based on % of customers who do not re-contact us within 24 hours of using our help pages)

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