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  1. www.virginmedia.com › support › helpContacting Virgin Media

    You can also check our help pages or learn how to contact us directly further down. Did you know? Did you know, 95% of our customers find the solution to their problem using the help and support pages.*

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      How to contact the Virgin Media Virtual Assistant. If you’ve...

  2. Virgin Media customer service phone number. Virgin Media's general number for customer services is 0345 454 1111. Dialling it will take you to a multiple choice options menu where you can use the numbers on your phone to choose the series of options pertinent to your query or issue. Broadly, this number is good for everything if you're a Virgin ...

  3. How to contact the Virgin Media Virtual Assistant. If you’ve got a quick question, you can use our Virtual Assistant service. Rather than Live Chat, it works like a text message conversation. Some responses may not be immediate but it allows you to carry on with your day rather than waiting to get through on the phone.

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    Virgin Media’s phone numbers are open from 8am to 9pm Monday to Friday, from 8am to 8pm on Saturday and from 8am to 6pm on Sunday.

    If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. Broadband, TV and phone customers should then press 1, mobile customers should press 2. Note that 03 ...

    Cable.co.uk has access to some special offers with Virgin Media that you will not find on the provider’s own website. You can call the sales team (for new customers) directly on 0333 210 1125 from 8am to 8pm Monday to Sunday.

    As well as calling up, it is also possible to get in touch with Virgin Media via Live Chat on its website. You will be greeted by the virtual assistant 'Terri' and asked to narrow down the area of your enquiry before being handed over to a live agent (I.E. human). You can use the Live Chat service for sales, upgrades and complaints. The service is ...

    Virgin has a selection of active social media accounts where customers can get in touch. On X you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. The provider is also active on Facebook, where you can post a message seeking help or advice.

    A good starting point for making a complaint to Virgin Media is to simply pick up the phone and call the customer services number on 0345 454 1111 or 150 from a Virgin landline, available from Monday to Friday from 8am to 9pm, or on Saturday and Sunday from 8am to 6pm. Virgin Media mobile numbers have a separate number to call. If your mobile is wo...

    Sometimes it's better to say goodbye and doing so could save you hundreds of pounds a year. We compare deals for new customers looking to switch and save.

    • Dan Howdle
  4. May 9, 2024 · You can dial 0800 052 0422 to reach Virgin for free in the UK. If you have available mobile or landlines minutes included and want to get Virgin TV or broadband then you can call 0330 221 4025 for free. If your call allowance runs out then you would be charged at a local rate. Remember that all 0800 numbers are free from landlines and mobiles ...

  5. Jul 13, 2024 · To contact Virgin Media, call 03454541111 for all broadband, TV, landline, and account questions, or call 03456000789 for all mobile inquiries. Alternatively, if you have a UK Virgin Media phone, you can just dial 150 between 8 AM and 10 PM to talk to a representative. You can also contact Virgin Media by visiting the contact page on their website.

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  7. We expect you to get the best from our Broadband, TV, and Landline Packages. That’s why we’ve worked hard to put together our Virgin Media help and learning space – where all your problems can be resolved quickly and efficiently - today! TV, and Landline packages. . That’s why we’ve worked hard to put together our Virgin Media help ...

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