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- Once logged in go to Plan and Device and select the Manage Services tab. Make sure Roaming is On and International Call Bar is Of. For help or extra information, including how to update your Access Point Names (APN), MMS or Data settings, visit virginmedia.com/roaminghub or call us free on 789 from your Virgin Mobile phone.
assets.virginmedia.com/help/assets/documents/Virgin_Mobile_Roaming_Guide.pdf
Check out our help and support page with useful information on using your phone abroad, our Europe Zone, and Bolt Ons. Find out more. Check how much it’ll cost to use your plan abroad.
- International
Take your plan abroad. Travelling to Europe? Whether you’re...
- Pay Monthly
If it doesn't, call 1780 free from your mobile, or +44 7802...
- Bolt Ons
When you're running low on minutes, texts or data, you can...
- International
Jul 21, 2023 · The countries included are listed here. For anyone about to head off on holiday who isn’t an O2 or Virgin Mobile customer, we recently teamed up with Roman (Roam On) Kemp to provide a few tips that might help you avoid some of the holiday turbulence caused by EU roaming charges.
Tell us what's gone wrong and we'll try to make things better. See how to make a complaint, or take a look at our Customer Complaints Code. Find answers to any question about an order, our products or anything else O2 on our website – or contact our helpful customer support by phone or online chat.
If it doesn't, call 1780 free from your mobile, or +44 7802 090 100, and we'll text you the right number to call. Depending on which country you're in, you'll either go straight to your messages or you'll go to your voicemail greeting. If it's your voicemail greeting, press * and enter your PIN.
Mar 17, 2022 · Text messages on your bill: If you see +447802000332 on your bill then don’t worry - this is the O2 Message centre number and is shown on your bill when sending messages whilst abroad Data Roaming Cap : You can add on a data roaming cap so that you can limit the amount you can spend.
Jan 11, 2022 · If you don’t have free O2 Travel on your tariff, then you’ll need to opt into O2 Travel (you can also do this by texting O2TRAVEL to 23336) before you head abroad.
People also ask
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Jan 10, 2022 · For now, here’s to roaming free. More information on roaming can be found here: O2 customers: https://www.o2.co.uk/help/pay-monthly/roaming-in-europe. Virgin Mobile customers: https://store.virginmedia.com/virgin-media-mobile/our-mobile-network/data-roaming-abroad.html.