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      • O2 Travel is what you need to use your calls, text and data abroad, and you can log into your O2 account to see whether you have it as part of your package. Alternatively, dial 202 on your phone and just ask the customer service team. To opt into O2 Travel, sign in to My O2 and then add the O2 Travel Bolt On.
      www.techadvisor.com/article/732096/how-does-roaming-work-on-o2.html
  1. Wherever you fancy going in our Europe Zone (40+ destinations), you’re free to call, text and use data just like you would in the UK, subject to a roaming limit. What if I’m travelling outside the O2 Europe Zone?

    • International

      Take your plan abroad. Travelling to Europe? Whether you’re...

    • Pay Monthly

      If it doesn't, call 1780 free from your mobile, or +44 7802...

    • Bolt Ons

      When you're running low on minutes, texts or data, you can...

  2. Jul 21, 2023 · The countries included are listed here. For anyone about to head off on holiday who isn’t an O2 or Virgin Mobile customer, we recently teamed up with Roman (Roam On) Kemp to provide a few tips that might help you avoid some of the holiday turbulence caused by EU roaming charges.

  3. If it doesn't, call 1780 free from your mobile, or +44 7802 090 100, and we'll text you the right number to call. Depending on which country you're in, you'll either go straight to your messages or you'll go to your voicemail greeting. If it's your voicemail greeting, press * and enter your PIN.

  4. Tell us what's gone wrong and we'll try to make things better. See how to make a complaint, or take a look at our Customer Complaints Code. Find answers to any question about an order, our products or anything else O2 on our website – or contact our helpful customer support by phone or online chat.

  5. Mar 17, 2022 · You can also select the O2 Travel Inclusive Zone Bolt On as your Extra if your O2 Refresh tariff is between 30GB and 89GB. With our O2 Travel Inclusive Zone Bolt On, you get a daily allowance of 120 calls, 120 minutes and data roaming in 27 additional destinations (our Inclusive Zone) including USA, Australia and New Zealand.

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  6. Jan 11, 2022 · If you don’t have free O2 Travel on your tariff, then you’ll need to opt into O2 Travel (you can also do this by texting O2TRAVEL to 23336) before you head abroad.

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  8. Jan 10, 2022 · For now, here’s to roaming free. More information on roaming can be found here: O2 customers: https://www.o2.co.uk/help/pay-monthly/roaming-in-europe. Virgin Mobile customers: https://store.virginmedia.com/virgin-media-mobile/our-mobile-network/data-roaming-abroad.html.

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