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  1. If you're a Volt customer or you're on a Plus Plan, you get inclusive roaming in 27 destinations outside Europe with our O2 Travel Inclusive Zone. This gives you unlimited minutes, texts and data roaming at no extra cost.

    • International

      Find everything you need to know about international calling...

    • Pay Monthly

      If it doesn't, call 1780 free from your mobile, or +44 7802...

    • Bolt Ons

      When you're running low on minutes, texts or data, you can...

  2. Apr 25, 2024 · USA - Roaming with O2 explains what a Contract Tariff customer gets. If you are PAYG, you may find using your phone exactly as you describe will be the best: avail of local free WiFi, use WhatsApp, sync maps to your phone over WiFi if you need to use your phone for maps/travel.

  3. Tell us what's gone wrong and we'll try to make things better. See how to make a complaint, or take a look at our Customer Complaints Code. Find answers to any question about an order, our products or anything else O2 on our website – or contact our helpful customer support by phone or online chat.

    • Can I Roam on My O2 Sim?
    • Roaming Outside Europe
    • What Does O2 Travel include?
    • Is O2 Good Value For Roaming?

    Yes. But whether or not you’ll be charged depends upon where you’re going, how you pay and also which tariff you’re on. O2 Travel is what you need to use your calls, text and data abroad, and you can log into your O2 account to see whether you have it as part of your package. Alternatively, dial 202 on your phone and just ask the customer service t...

    If you have a tariff that gives you free O2 Travel in the Inclusive Zone, the following countries are included and you won’t be charged for calls, texts or data as long as you don’t go over your usual allowance: 1. Argentina 2. Australia 3. Botswana 4. Canada 5. Chile 6. Colombia 7. Costa Rica 8. Ecuador 9. El Salvador 10. Greenland 11. Guatemala 1...

    For your £4.99 per day, which you’ll be billed if you’re not eligible for the ‘Inclusive Zone’ or Europe, you get 120 minutes, 120 text and unlimited data. O2 says there’s no cap on data at all, but that “speeds may vary” which, reading between the lines, means you’ll see a slow-down in your connection speed if you’re using more than the amount in ...

    Considering EE, Three and Vodafone have all reintroduced roaming charges – even within Europe – since Brexit went into effect, Virgin Media O2’s decision to abstain from reintroducing them is a huge win for customers; especially those who like to travel and are likely to find themselves hopping around Europe. If you’re off to a destination where yo...

  4. Once you have moved over to O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile and selecting the appropriate options.

  5. Jul 21, 2023 · The countries included are listed here. For anyone about to head off on holiday who isn’t an O2 or Virgin Mobile customer, we recently teamed up with Roman (Roam On) Kemp to provide a few tips that might help you avoid some of the holiday turbulence caused by EU roaming charges.

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  7. If it doesn't, call 1780 free from your mobile, or +44 7802 090 100, and we'll text you the right number to call. Depending on which country you're in, you'll either go straight to your messages or you'll go to your voicemail greeting. If it's your voicemail greeting, press * and enter your PIN.

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