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  1. If you're a Volt customer or you're on a Plus Plan, you get inclusive roaming in 27 destinations outside Europe with our O2 Travel Inclusive Zone. This gives you unlimited minutes, texts and data roaming at no extra cost.

    • International

      Take your plan abroad. Travelling to Europe? Whether you’re...

    • Pay Monthly

      If it doesn't, call 1780 free from your mobile, or +44 7802...

    • Bolt Ons

      When you're running low on minutes, texts or data, you can...

  2. If it doesn't, call 1780 free from your mobile, or +44 7802 090 100, and we'll text you the right number to call. Depending on which country you're in, you'll either go straight to your messages or you'll go to your voicemail greeting. If it's your voicemail greeting, press * and enter your PIN.

  3. Apr 25, 2024 · USA - Roaming with O2 explains what a Contract Tariff customer gets. If you are PAYG, you may find using your phone exactly as you describe will be the best: avail of local free WiFi, use WhatsApp, sync maps to your phone over WiFi if you need to use your phone for maps/travel.

  4. Tell us what's gone wrong and we'll try to make things better. See how to make a complaint, or take a look at our Customer Complaints Code. Find answers to any question about an order, our products or anything else O2 on our website – or contact our helpful customer support by phone or online chat.

  5. Once you have moved over to O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile and selecting the appropriate options.

  6. www.virginmedia.com › support › helpContacting Virgin Media

    You can also check our help pages or learn how to contact us directly further down. Did you know? Did you know, 95% of our customers find the solution to their problem using the help and support pages.*

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  8. Jan 11, 2022 · If you don’t have free O2 Travel on your tariff, then you’ll need to opt into O2 Travel (you can also do this by texting O2TRAVEL to 23336) before you head abroad. You’ll be charged £4.99 per day, but only on the days that you ‘trigger’ the Bolt On.

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