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  1. To find their contact information, file a claim or manage your insurance, go to Online Services. Log in to Online Services. If your policy number starts with D, A or C, you get your insurance directly with us. To file a claim or manage your insurance online, use our Online Services platform. Log in to Online Services

  2. If you have a doctor's note, send it to us so we can add it to your file. Disability or waiver of premium claim – 06329E (PDF, 1.55 MB) Disability or waiver of premium claim – Employer's statement – 08317E (PDF, 1.61 MB)

  3. Before you make a claim. See what information you need and how to proceed before making a claim or contacting us. Steps to follow. 1. Review your coverage and its terms and conditions. Make sure that the person you're submitting the claim for was covered at the time of the accident. 2. Make sure to find the right form2.

  4. To file a claim or manage your insurance online, use our Online Services platform. Log in to Online Services. How can I track the status of my claim? To check your insurance claim status, contact your claims advisor or call us at 1-888-776-8343 This link will launch your default phone software.. If possible, have your file number on hand.

  5. Nov 23, 2018 · You must complete this step to be able to submit claims online. If you want to submit claims on behalf of a family member, be sure to add them to your dependent list. If you’re submitting a claim for a healthcare professional’s services, make sure they’re on your provider list. If not, it’s easy to add a provider.

  6. Type of insurance We recommend you submit your claim… Short-term disability: Within 10 days of the last day you worked: Long-term disability: No later than 4 weeks before you become eligible for long-term benefits If you’ve already submitted a short-term disability claim, you don’t need to submit a new claim.

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  8. Yes, you can file a claim on our website. Get started by logging in or creating an account. On the “My Account” page, click “File a Claim”. Select your coverage type from the dropdown menu at the top of the page. Click “File a Claim” under the description of the coverage. Complete the claim form.

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